Job description
This is a remote position.
In this consulting role you will interface directly with clients to solve practical business challenges through Zoho system implementation and support. You will work independently to ensure client success, backed by our in-house development team to deliver the system improvements that support each project.
Primary Duties
Manage client engagements across Zoho training, implementation, and custom development
Manage client expectations and set clear goals
Manage client communications effectively and on time
Ensure client success through training and walkthroughs
Implement solutions across the Zoho One application suite
Effectively delegate development tasks to Zenatta's development team
Contribute to company goals and objectives, including but not limited to content creation, community engagement, and internal meetings
Requirements
MUST LIVE IN North America
Minimum 2 years of hands-on experience with at least 4 of the following Zoho applications: CRM, Analytics, Campaigns / Marketing Automation, Creator, Projects, Desk, Books, Inventory
Skilled in Zoho Deluge scripting language
Strong understanding of REST API
Experience implementing and administering CRM systems
Background delivering business solutions on low-code platforms (Zoho, Salesforce, PowerApps)
Understanding of Sales, Marketing, and Order Management processes and best practices
Experience managing organizational change efforts
Self-starter with robust communication skills
Benefits
Medical
Dental
Vision
401 K
Paid Vacation
Holidays
About Zenatta
Zenatta Consulting is the top US Premium Partner for Zoho consulting and development services. We are a fully remote company, and have a rapidly growing team spread across the United States working in tandem on a wide breadth of client engagements.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.