Job description
ZOHO CRM ENGINEER
PROJECT DESCRIPTION
Seeking a CRM Integration Specialist responsible for the analysis, design, development, and implementation of Zoho. The ideal candidate is a software developer with experience in the Zoho product suite and JavaScript, capable of performing a wide range of software lifecycle tasks including design, coding, testing, documentation, troubleshooting, and user support. The role involves reviewing an existing Zoho implementation, developing an improvement roadmap, executing action plans to test and implement changes, and creating thorough documentation, processes, and procedures within the Zoho environment.
KEY RESPONSIBILITIES
Evaluate the existing Zoho environment and develop an improvement roadmap
Design and develop Zoho CRM applications, Flows, APIs, reports, dashboards, screen layouts, and integrations
Collaborate with project teams to estimate work effort and time requirements for development
Develop and execute software testing plans to support migrations and implementation changes
Create and maintain documentation for code, applications, and processes
MANDATORY SKILLS
4+ years of experience with the Zoho product suite — specifically CRM, Campaigns, Backstage, and Analytics modules
3+ years of experience designing, developing, testing, and implementing customizations using Deluge scripting language
3+ years of experience designing, developing, testing, and implementing customizations using JavaScript
3+ years of experience building files in XML based on defined standards
NICE-TO-HAVE SKILLS
Bachelor's degree in Information Systems or related field, or equivalent work experience
Knowledge of systems analysis, technical documentation techniques, monitoring tools, and reporting/analytics techniques
Knowledge of design, development, and implementation of tools for integrating enterprise applications, including web services and integration architectures
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.