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Job description
Title: Account Manager or Account Director
Duration: Full Time, Direct Hire
Location: 5 days on site in Norwood, MA (hybrid or remote candidates will not be considered)
ROLE OVERVIEW
Experience working in the pharma or healthcare industry will be required for consideration
Our client is seeking an Agency Account Manager/Director with healthcare / pharma experience. This is a full-time, fully onsite role that can start as soon as the right candidate is found.
The Account Manager/Director is responsible for managing day-to-day client relationships and ensuring smooth execution of multi-channel marketing programs aligned with business goals.
Account Manager: 4-7 years of experience, $90-120k
Account Director: 8+ years of experience, $130-150k
CORE RESPONSIBILITIES:
Client Management
Serve as the main point of contact for the client
Maintain strong relationships through daily communication
Translate client feedback into clear direction for internal teams
Execution and Delivery
Manage projects across channels (email, web, social, events, etc.)
Turn strategy into actionable deliverables (briefs, timelines, reviews)
Lead meetings, kickoffs, and status updates
Ensure all work is delivered on time, on brief, and on budget
Cross-Functional Coordination
Partner with creative, digital, production, and operations teams
Keep teams aligned and projects moving efficiently
Support senior team members on complex initiatives
Account Support and Growth
Identify opportunities to improve work and grow the account
Support leadership with client recommendations and upsell opportunities
Represent and confidently defend agency work
CORE SKILLS
4-7 years of agency account management experience
Strong client communication and relationship management
Excellent organization and attention to detail
Ability to manage multiple projects at once
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.