About this opportunity
Jimmy John lists this Assistant And Shift Managers opportunity in green bay, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
America's #1 Managers Wanted
America's #1 Sandwich Shop is seeking America's #1 Managers! Strong work ethic, awesome attitude, and willingness to go above and beyond for customers and employees are a must! Jimmy John's managers are the first ones to arrive and the last ones to leave. We roll up our sleeves and work hard next to our staff. We have fun working together in a freaky fast environment and need others like us to help grow the brand! If this sounds like you, please apply and tell your friends!
Managers are responsible for coaching crew members throughout their shift to execute operational brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities:
Team Environment:
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Operational Excellence:
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability:
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during shift
Ensure all products are prepared according to brand standards
Skills and Qualifications:
Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred
Competencies:
Great Focus:
• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following brand recommended guest recovery process
Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others
Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary
Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Training Introduction:
At Jimmy John's, we use a blended training approach to build the knowledge and skills for you to be successful in your role. We use managers and instore trainers, called Brand Ambassadors, to provide you hip-to-hip training on how to perform each task at a JJ's and we also use FAST TRACK, which is our Learning Management System (LMS) that provides you e-learning courses, job aids and other operational tools to reference, on your pathway to becoming a JJ ROCKSTAR. Blending hands by learning with computer-based instruction gets you ready to rock your first 30 days at JJ's.
Work Schedule:
Monday to Friday
Weekend availability
12 hour shift
10 hour shift
8 hour shift
Day shift
Night shift
Supplemental Pay:
Bonus pay
Benefits:
Employee discount
Paid time off
Paid training
Worksite address
green bay, WI, 54311, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.