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Job description
This role is responsible for the management of assigned Loan Operations functions within Situs Asset Management (SAM) and will oversee daily operations for our clients’ portfolios of commercial real estate loans. This position involves a high level of interaction and communication between management, SAM staff as well as clients and various 3rd parties.
Essential Job Functions
Manage research requests, supporting asset management team in addressing borrower, investor or 3rd party inquiries
Assist in training new team members
Maintain visibility into the status of daily task assignments are prepared timely, accurately, is approved by proper personnel, distributed to the appropriate client personnel with all historical reporting maintained within our system of record for audit and historical purpose
Raise potential issues to management timely (e.g., staffing, performance and/or servicing standard)
Identify performance trends and potential enhancements so such items can be analyzed and potentially incorporated into servicer’s process (e.g., servicing workflow enhancements, QC workflow enhancements, reporting automation, etc.)
Review and approve procedures related to operations as assigned by senior management
Represent the company in resolving non‑compliant issues through verbal and written communication with both internal and external parties
Periodically evaluate resources to ensure that specific goals and deadlines are achievable
Perform QC on completed product and communicate results to team members
Stay abreast of changes in industry standards
Other activities as may be assigned by your manager
Qualifications / Requirements
Bachelor’s degree; preferred field of study: real estate, finance/accounting, business or equivalent combination of education and experience
Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
3‑6 years’ experience in commercial real estate, cash management, loan servicing, escrow management
High comfort level with use of various industry related software systems
Ability to work with Excel performing VLOOKUP, pivot and other functions to understand and reconcile data
Ability to multitask
Strong attention to detail and accuracy
Strong communication skills (written and oral)
Strong analytical abilities, good judgment, strategic and process thinking
High degree of professionalism
Ability to work as a team player
Pro‑active approach to problem recognition and resolution
Responsibilities occasionally may require an adjusted work schedule, working more than a traditional 8‑hour day, and working evening/weekend hours to meet deadlines
The annual full‑time base salary range for this role is $85,000.00 – $145,000.00.
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full‑time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401(k); in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Worksite address
overland park, KS, 66213, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.