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Sherwin Williams

Branch Coordinator Lead - Floorcovering (Warehouse Support)

lynnwood, WA

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Job description

Branch Floorcovering CoordinatorThis position works closely with wholesale customers to determine their floorcovering needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch floorcovering coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and branch.The individual selected for this role will be expected to work at Store #8241, located at: 12512 Beverly Park Rd Ste B2, Lynnwood, WA, .Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate floorcovering productsBuild productive trust relationships with wholesale customersRefer potential wholesale leads to the sales reps and store staffProcess orders, schedule/coordinate installations with installers and customersCheck installers' orders for accuracy before material leaves storeProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order filesPull appropriate products from the sales floor or warehouseClean store equipmentLoad/unload delivery trucksAssist in making deliveries, as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve salesQualificationsMinimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodationMust have at least one (1) year of experience working in a delivery, retail, or customer service positionMust have previous work experience selling floorcovering and/or floorcovering productsMust have prior work experience operating floorcovering cutting equipmentPreferred Qualifications:Have a valid, unrestricted Driver's LicenseHave at least a High School diploma or GEDAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in SpanishAbout UsAt Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:Life … with rewards, benefits and the flexibility to enhance your health and well-beingCareer … with opportunities to learn, develop new skills and grow your contributionConnection … with an inclusive team and commitment to our own and broader communitiesIt's all here for you... let's Create Your Possible

Worksite address

lynnwood, WA, 98087, US

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