About this opportunity
United Community lists this Branch Manager opportunity in cornelius, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Performs a broad variety of customer service, sales, and lending activities in order to promote branch growth. Responsible for assisting with mentoring, developing, and supervising all branch employees. Actively participates in achieving sales and service goals and in maintaining operational excellence. Responsible for securing and strengthening customer relationships including outbound calls, customer profiling activities and a review of customer needs. Supports the consumer and small business loan process.
Overview
Performs a broad variety of customer service, sales, and lending activities in order to promote branch growth. Responsible for assisting with mentoring, developing, and supervising all branch employees. Actively participates in achieving sales and service goals and in maintaining operational excellence. Responsible for securing and strengthening customer relationships including outbound calls, customer profiling activities and a review of customer needs. Supports the consumer and small business loan process.
What You'll Do
Responsible for overall management, growth and profitability of branch
Cross-trained on all functions within the branch
Responsible for overall day-to-day management of facility, staff and operations of the branch
Uses reports and resources as tools to maximize results for branch and staff
Accountable for maximizing branch revenues, sales, customer satisfaction including CSP (Customer Service Profiles) scores while minimizing operating losses
Participates in hiring, on-boarding, disciplining, and rewarding staff; responsible for managing performance of all branch employees; coaches employees for optimal performance
Responsible for communicating and monitoring goals to staff on a consistent basis
Assists in creation of and maintaining branch business plan
Proactively participates in business development efforts to grow the branch
Performs business calling and sales programs
Updates and monitors sales activities using 360 View
Develops and maintains a diversified loan and deposit portfolio based on current campaign focus
Actively participates in the community maintaining good public relations
Implements controls to protect the bank in accordance with policies and procedures
Serves as chief communicator on all topics pertaining to and for branch staff
Interview consumer loan applicants (including real-estate loans) and request specified information for loan applications
Recommend and outline loan terms
NMLS # initial registration and annual renewal is required for this role. This process includes fingerprinting and background checks.
Requirements For Success
High school diploma or equivalent required; Bachelor's degree preferred
Minimum 3 years banking experience
Consumer/Residential lending experience
Supervisory experience
Good interpersonal communication and supervisory skills
Thorough knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
Proficient in Microsoft Office programs
Strong verbal and written communication skills
Ability to adapt to change
Background in financial operating policies and procedures, banking regulations (state and federal), employee development and public relations preferred
Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment
Must be able to pass a criminal background & credit check.
FLSA Status
Exempt
SUPERVISORY RESPONSIBILITY
This position manages employees and is responsible for the coaching, development, and performance management of those employees.
WORK ENVIRONMENT
Location in United Footprint
POSITION TYPE
This is a full-time position, generally Monday-Friday, that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position requires up to 25% travel.
Other
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $0.00 - USD $0.00 /Yr.
#J-18808-Ljbffr
Worksite address
cornelius, NC, 28031, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.