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North Star Health Alliance

CHMC-RN Case Manager

city of ogdensburg, NY

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Job description

Claxton-Hepburn Medical Center · CHMC-Case Management

Nursing/Patient Care Support

Posted 07/24/2026

Pay Range: $37.63-$49.86*

Key Responsibilities

Care Coordination: Manage complex patient cases by collaborating with interdisciplinary teams both inside and outside the organization.

Strategic Planning: Merge clinical needs with financial processes, interpreting Medicare, Medicaid, and private insurance benefits to facilitate care.

Quality Improvement: Participate in performance evaluation processes to enhance patient care across the entire continuum.

Documentation & Compliance: Maintain accurate records, ensure patient confidentiality (HIPAA), and adhere to all regulatory and safety standards.

Advocacy: Use evidence-based best practices and disease management knowledge to guide treatment regimens and patient safety.

Qualifications & Requirements

Licensure: Current New York State RN License and registration.

Experience: Minimum of two (2) years of nursing experience.

Certifications: Current BLS certification.

Technical Skills: Basic computer proficiency and the ability to navigate complex medical/financial data.

Physical: Ability to stand, bend, and walk for extended periods.

Skills & Attributes

Critical Thinking: Strong ability to problem-solve complex situations and multitask in a fast-paced environment.

Professionalism: Self-motivated, dependable, and able to work independently while remaining a key team player.

Communication: Proficient interpersonal skills with the ability to manage diverse personalities and stressful scenarios effectively.

Detail-Oriented: High level of accuracy in monitoring patient information and implementing security procedures.

*The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply.

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