About this opportunity
ImpactBio lists this Client Account Coordinator opportunity in santa clara, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Account Coordinator
REMOTE – U.S.
ImpactBio is growing, and we’re looking for a highly organized, proactive, and client-focused Client Account Coordinator to join our team. In this role, you’ll work closely with the Program Leads to support client programs, coordinate cross-functional activities, and help ensure an exceptional experience for both clients and internal stakeholders.
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and wants to grow within a dynamic life sciences organization.
In This Role, You Will:
Work closely with the Program Leads to support day-to-day client account management and program execution
Maintain and manage program rosters, including tracking headcount, territory assignments, onboarding/offboarding status, and organizational updates
Serve as a key point of contact for client communications and ongoing support
Coordinate client deliverables and ensure timely follow-up on action items
Partner with internal teams including recruiting, operations, training, and leadership to support client needs
Maintain accurate records, reporting, and documentation across internal systems
Monitor account activity and proactively identify and resolve issues
Prepare client reports, meeting materials, status updates, and presentations
Support onboarding, scheduling, project coordination, and operational initiatives
Help ensure a high level of client satisfaction through responsiveness and attention to detail
Assist with special projects and additional responsibilities as needed
Qualifications & Skills
Bachelor’s degree or equivalent experience required
Prior experience in account coordination, client services, customer support, project coordination, or related field preferred
Strong written, verbal, and interpersonal communication skills
Excellent organizational skills with the ability to manage multiple priorities simultaneously
Strong attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite and CRM systems
Ability to work independently while collaborating effectively across teams
Professionalism, adaptability, and a customer-service mindset
Ability to thrive in a fast-paced, evolving environment
Strong time management and follow-through skills
What We Offer
Competitive compensation
Comprehensive benefits package including medical, dental, vision, and paid time off
Remote work environment with flexibility
A collaborative culture where your contributions make a visible impact
Opportunity for professional growth and advancement
Exposure to a diverse portfolio of life sciences and healthcare clients
The opportunity to be part of a high-performing and rapidly growing organization
About ImpactBio
At ImpactBio, we launch and scale teams differently—and it shows. We partner with leading life sciences organizations to build flexible, high-performing commercial solutions that drive results. Our team is passionate about supporting clients, employees, healthcare providers, and patients alike.
If you’re looking to grow your career with a company that values collaboration, accountability, and innovation, we’d love to hear from you.
Apply Now:
Job Openings - ImpactBio
ImpactBio is an Equal Opportunity Employer (M/F/V/D). We appreciate your interest in ImpactBio; however, only qualified candidates will be contacted.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.