About this opportunity
FIS Management Services LLC lists this Client Support & Backlog Governance Lead opportunity in jacksonville, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
FIS is seeking a Systematics ASP Client Support Governance Lead in Jacksonville, FL, following a hybrid model (three days in-office, two days remote). You will coordinate client-facing support governance, prioritize tickets, manage backlog health, and ensure clear ownership across multiple teams.
The role emphasizes proactive communication, accurate status reporting, and driving timely resolution of high-priority items with stakeholders. Strong ITSM and reporting skills are essential.
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Worksite address
jacksonville, FL, 32290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.