About this opportunity
SmartRecruiters, Inc. lists this Consultant – ITIL/ITSM Process opportunity in naperville, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role
Consultant – ITIL/ITSM Process
Duration: Full Time
Location: Naperville, Illinois
Qualifications
Basic
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4-year experience in Information Technology.
Preferred
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
Knowledge of the ITIL v3 service life cycle and ITSM best practices
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
Knowledge of technology metrics, scorecard implementation, and project management best practices
ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
Knowledge of COBIT, ISO 2000, or CMMI
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Worksite address
naperville, IL, 60564, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.