About this opportunity
Cardinal Health lists this Coordinator, Financial Counseling opportunity in pierre, South Dakota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
US-Nationwide-FIELD
nCA-Fresno-cCARE Clinic
nFull time
n nAbout Navist a
nWe believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 40 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence.
nWhat Revenue Cycle Management (RCM) contributes to Cardinal Health
nPractice Operations Management oversees the business and administrative operations of medical practices.
nWhat Financial Assistance Counseling (RCM) contributes to Cardinal Health
nPractice Operations Management oversees the business and administrative operations of a medical practice.
nFinancial assistance counselors guide patients through their healthcare financial obligations.
nThe Coordinator, Financial Counseling is responsible for supporting patients and providers by ensuring accurate financial clearance, patient education, and identification of financial risk prior to services being rendered.
nThis role plays a critical part in the Revenue Cycle by improving reimbursement outcomes, minimizing financial risk, and enhancing the patient experience through proactive and transparent financial communication.
nResponsibilities
nFinancial Counseling & Patient Support
nnnReview daily schedules to identify patients requiring financial clearance.
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nnEducate patients on expected financial responsibility, including:
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nnDeductibles
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nnCopayments
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nnCoinsurance
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nnOut-of-pocket maximums
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nnProvide clear, compassionate communication regarding treatment costs and payment expectations prior to TOS.
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nnAssist patients in understanding their financial obligations prior to services.
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n nFinancial Risk Identification
nnnEvaluate potential financial risks associated with scheduled services, including:
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nnCoverage limitations
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nnMedical necessity concerns
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nnFrequency limitations
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nnOut of Network Benefits and coverages
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nnProactively identify accounts that may result in patient balance or denied claims.
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nnEscalate high-risk accounts to leadership or appropriate teams for review.
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n nDenials Prevention & Support
nnnCollaborate with clinical and administrative teams to reduce the risk of claim denials.
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nnSupport resolution of pre-service financial issues that may impact reimbursement.
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nnAssist in identifying trends related to financial risk and patient responsibility.
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n nDocumentation & Compliance
nnnMaintain accurate documentation of all financial discussions with patients.
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nnEnsure all notes are clear, complete, and compliant with organizational standards.
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nnProtect patient confidentiality in accordance with HIPAA standards.
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n nCollaboration & Communication
nnnWork closely with clinical and administrative teams to ensure alignment on patient financial readiness.
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nnCommunicate effectively with internal teams to support accurate and timely revenue cycle processes.
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nnProvide exceptional customer service with empathy, professionalism, and respect.
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n nOperational Excellence
nnnManage multiple tasks efficiently in a fast-paced environment.
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nnDemonstrate strong attention to detail and problem-solving skills.
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nnMaintain consistent attendance, punctuality, and teamwork.
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nnSupport additional duties and projects as they are assigned.
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n nQualifications
nnnMinimum of 4 years of experience in a healthcare business office or revenue cycle role preferred
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nnStrong knowledge of insurance and benefits and patient Financial Assistance Programs
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nnStrong understanding of oncology treatment pathways
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nnFamiliarity with high-cost oncology drugs, infusion services and specialty pharmacy billing preferred
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nnWorking knowledge of diagnosis driven financial impact (metastatic vs early stage treatment cost difference) preferred
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nnExperience with billing systems and interpreting EOBs
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nnProficiency in Microsoft Office Suite
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nnStrong organizational, analytical, and communication skills
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nnAbility to navigate multiple systems with ease, i.e. EMR, Registration/PMS systems, VOB systems, verifying Auth and Financial clearance with minimal direction from supervisor(s) and leadership.
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nnCritical thinking and ability to think outside the box, adapt to process and workflow changes easily.
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nnExperience in oncology or specialty care preferred
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nnWorking knowledge of: ICD-10, CPT, and HCPCS coding, managed care concepts and fee structures
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nnBackground in financial counseling or patient-facing financial roles
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n nWhat is expected of you and others at this level
nnnEffectively applies knowledge of job and company policies and procedures to complete a variety of assignments
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nnIn-depth knowledge in technical or specialty area
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nnApplies advanced skills to resolve complex problems independently
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nnMay modify process to resolve situations
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nnWorks independently within established procedures; may receive general guidance on new assignments
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nnMay provide general guidance or technical assistance to less experienced team members
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n nAnticipated hourly range: $21.00 - $27.72 USD
nBonus eligible: No
nBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
nnnMedical, dental and vision coverage
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nnPaid time off plan
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nnHealth savings account (HSA)
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nn401k savings plan
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nnAccess to wages before pay day with myFlexPay
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nnFlexible spending accounts (FSAs)
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nnShort- and long-term disability coverage
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nnWork-Life resources
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nnPaid parental leave
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nnHealthy lifestyle programs
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n nApplication window anticipated to close: 10/05/2026 *if interested in opportunity, please submit application as soon as possible.
nThe hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
nCandidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
n#LI-TB1
nCandidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
nCardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
nTo read and review this privacy notice click here (
nHeadquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.
nWe are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.
nWith more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.
nView Cardinal Health on YouTube (
nIf your personal information has changed and needs edited, please contact your recruiter for assistance. If you have not yet been contacted by a recruiter, please email us at for assistance.
Worksite address
pierre, SD, 57501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.