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Endeavor Health Services

Critical Time Intervention (CTI) Case Manager

buffalo, NY

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Job description

Help People Navigate Critical Transitions—and Build Stability That Lasts

Endeavor Health Services is growing, and we’re looking for a full-time Critical Time Intervention (CTI) Case Manager to support individuals during some of the most pivotal moments in their lives—such as transitioning from hospitalization or higher levels of care back into the community.

In this role, you’ll provide focused, time-limited support that helps people secure housing, access services, and build strong community connections. You’ll work as part of a collaborative team to ensure each person has the tools and support they need to achieve long-term stability and independence.

$5,000 Sign-On Bonus

What You’ll Do

Conduct comprehensive assessments of client needs, strengths, and goals

Develop individualized, short-term support plans focused on stability and transition

Coordinate transitions from hospitals or other settings into the community

Collaborate with healthcare providers, social services, and community organizations

Connect people to resources including housing, employment, and healthcare

Build strong, trusting relationships to encourage engagement in services

Monitor progress and adjust plans to support successful outcomes

Advocate for client needs across systems and services

Maintain accurate, timely, and compliant documentation

Participate in team meetings, training, and ongoing professional development

Identify and address barriers to long-term stability

Provide education and support to the people we serve and families

What We’re Looking For Bachelor’s degree in social work, psychology, or related field

2+ years of case management or related experience

Valid driver’s license and reliable transportation

Flexibility for occasional evenings or weekends as needed

Working knowledge of Microsoft Office

Compensation & Benefits Salary: $24.68–$27.67/hour (based on experience and credentials)

$5,000 sign-on bonus

Medical, dental, and company-paid vision insurance

Company-paid life insurance, AD&D, and long-term disability

Optional short-term disability and additional life/AD&D coverage

401(k) with employer contribution

Generous PTO, sick time, and 10 paid holidays

Employee Assistance Program

Discounted pet insurance

Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness

Why Join Endeavor?

You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

buffalo, NY, 14266, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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