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Jewish Family & Children's Service of Arizona

CSRC Intake Specialist

mesa, AZ

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About this opportunity

Jewish Family & Children's Service of Arizona lists this CSRC Intake Specialist opportunity in mesa, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Intake SpecialistThe CSRC Intake Specialist receives calls from people seeking behavioral health and/or medical services, verifies eligibility for the services, and schedules initial intake appointments.Duties include:Receives incoming callsDetermines whether requested services are available.Determines availability of funding source to support requested services.Schedules client appointments, verifies funding source data, and obtains required authorizations.Creates Referral Demographic documents in EHR system.Scans/Emails copies of faxed referrals and client information to the various sites' receiving parties.Enters client information into tracking spreadsheet.Remains aware of agency Intake capacity limits and assists clients with accessing appropriate outside resources during those times when intake services may be closed or limited.Performs other related job tasks or responsibilities as assigned.Schedules Transportation when necessary.Conducts reminder calls for appointments as needed.Qualifications:High School diploma or GEDMinimum 18 Years of AgeBilingual in Spanish & English strongly preferred. Pay Differential offered.Eligibility & Enrollment experience preferred.Previous experience working with DCS preferred.Experience using NextGen EMR preferred.Previous customer service or call center experience desirable.Must receive/maintain DPS fingerprint clearance.Benefits of Working with JFCS:Generous Employee Referral Bonuses for both the new-hire and the referring employee.Numerous professional development and career growth opportunities.Generous paid time off / sick time allocationsComprehensive Employee Benefits package, including medical, vision, dental, & more.Employee Assistance ProgramEligibility for Loan Forgiveness Programs in many positions.

Worksite address

mesa, AZ, 85201, US

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