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Job description
NORCAL Ambulance Accounts Receivable PositionNORCAL Ambulance is looking to add energetic, passionate and team orientated staff to our Accounts Receivable team. We are willing to train the right candidates and experience is not necessary.The ideal candidates will have: excellent oral and written communication skills, customer service experience to resolve billing problems, and be hardworking, punctual, accurate, and detail oriented.NORCAL is looking for candidates whose responsibilities include but not limited to: collection efforts, payment posting, medical coding corrections, billing corrections and appeals, claim submissions, medical insurance communications, PT billing collections and other duties in our accounts receivable department.Responsibilities:Work directly with insurance companies and patients to get claims processed and paidCustomer service, answering phone calls to collect payment and answer question regarding claimsInitiate collection follow-up of all unpaid or denied claims with the appropriate payorRespond to written or electronic payor communications with appropriate action in a timely mannerContact insurance companies regarding discrepancies in paymentsMaintain multiple workflows to process claims as efficiently as possibleReviewing and appealing denied and unpaid claimsAssist patients in appealing denied claimsPrepare and submit claims as needed, and rectify claims in a timely fashion if necessaryPrepare materials to be sent to insurance companies, as directedKeep accurate and detailed notes on all activityUnderstanding of payer guidelines for Medicare, Medi-Cal (and its affiliates), Commercial Insurance, Workers Compensation, and various other insurance carriersMaintain strictest confidentiality; adhering to all HIPAA guidelines/regulationsCollect delinquent accounts by establishing payment arrangements with patients and also follow-up with patients when payment lapses occurSort correspondences and other letters and routes to the most appropriate recipients as applicableWorks various assigned tasks in billing systemAssist with assigned projects that pertain to the revenue cycle under the direction of the management teamRequirements:Excellent customer service skillsMedicare, Medi-Cal, commercial insurance knowledge preferredProficient with Microsoft suiteExcellent attention to detail and the ability to troubleshoot/problem solveCritical thinking on every aspect of claim submissionAbility to work both independently and in a teamPosition is located on-site in Livermore, not a remote position
Worksite address
livermore, CA, 94550, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.