waypointjobs

Associate Staffing

Customer Service Rep 3

greensboro, NC

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About this opportunity

Associate Staffing lists this Customer Service Rep 3 opportunity in greensboro, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Customer Service Representative - Hybrid in Greensboro, NC

Apply below after reading through all the details and supporting information regarding this job opportunity.

Pay Range - $18-22 per hour

Earn a competitive pay rate in a pivotal role supporting a fast-paced, innovative organization committed to delivering exceptional service. As a Customer Service Representative, you will be the first point of contact for customers and internal partners, managing inquiries related to order processing, pricing, system matching, and delivery solutions. Your expertise will ensure smooth order management from initiation to post-delivery, fostering loyalty and enhancing the overall customer experience. Join a dynamic team where your communication skills and problem-solving abilities will make a meaningful impact.

Top 5 Required Skills:

Excellent verbal and written communication skills

Customer-focused mindset with a relentless drive for service excellence

Problem-solving and troubleshooting capabilities

Ability to manage multiple tasks and prioritize effectively

Proficiency with order management systems and technology

Top 5 Nice to Have Skills:

Experience with HVAC or related industries

Knowledge of order processing or supply chain management

Bilingual abilities

Familiarity with CRM tools

Ability to work in a hybrid environment and adapt to new processes

Preferred Education and Experience:

Associate’s Degree or Bachelor’s Degree preferred

HS Diploma or GED required

Previous experience in customer service or order management is advantageous

Other Requirements:

Must be comfortable commuting to Greensboro, NC, Monday-Thursday, with Friday as a remote day

Ability to participate in remote training and transition to hybrid work when office opens

Take the first step toward an engaging career that recognizes your skills and commitment. Apply now to become part of a forward-thinking team dedicated to customer success! xzgxqkn

Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.

Worksite address

greensboro, NC, 27497, US

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