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U-Haul

Customer Service Representative

baytown, TX

Check who can apply and the requirements below before continuing.

About this opportunity

U-Haul lists this Customer Service Representative opportunity in baytown, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast '. You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus . In addition, we also offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned

Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications

Valid driver's license and ability to maintain a good driving record

High school diploma or equivalent

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

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Worksite address

baytown, TX, 77522, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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