About this opportunity
Staffmark Group lists this Customer Service Representative opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Now hiring for a Customer Service Representative
Location: Charlotte, NC
Pay Rate: $18.00 per hour
Schedule: Monday - Friday | 8:00 AM to 5:00 PM
Got People Skills? Turn Them Into Paychecks
Looking for Customer Service Representative jobs in Charlotte where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.
If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.
Education Requirements
High school diploma or GED required.
Experience Requirements
2+ years of customer service, inside sales, order entry, or administrative support experience
Experience in a B2B, manufacturing, distribution, or industrial environment preferred
Strong data entry accuracy and attention to detail
Comfortable learning technical product information and specifications
Experience using ERP, CRM, or order management systems preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to manage competing priorities in a fast-paced environment
Familiarity with plumbing, valve, industrial, or flow control products is a plus, but not required
Job Duties
Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Process and enter customer orders accurately using ERP and CRM systems
Assist customers with order status updates, product availability, and technical product questions
Coordinate with internal departments to resolve order, inventory, and fulfillment issues
Follow up with customers to ensure satisfaction and resolve outstanding concerns
Maintain accurate customer records and documentation
Learn and develop knowledge of valve and flow control products to better support customers
Support internal operations by ensuring customer transactions are completed accurately and efficiently
Contribute to team goals related to service, accuracy, and response times
Perform additional customer service and administrative duties as assigned
Benefits
Competitive Weekly Pay
Comprehensive Benefits including medical, dental, and vision coverage.
Life and Disability Insurance for added peace of mind.
Optional 401(k) Plan to help you prepare for the future.
Supportive Team Environment focused on professional growth and customer success.
"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.
Pick up the headset and your new paycheck. Apply now
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.