About this opportunity
Concentrix lists this Customer Service Representative opportunity in goldenrod, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Concentrix is seeking a Customer Service Associate to support global clients in the professional, scientific, and technical services sector. In this role, you’ll handle inbound calls, chats, and emails, resolve customer questions, process requests, and document each interaction accurately in CRM tools. You’ll follow defined workflows, meet quality and productivity targets, and use digital systems and knowledge bases to find solutions. Working in a collaborative, inclusive environment, you’ll receive training, coaching, and opportunities to grow your skills in customer experience, technology, and analytics.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.