About this opportunity
Imperial USA, LTD lists this Customer Service Specialist opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service Specialist
Charlotte, NC
Imperial USA is in search of enthusiastic and upbeat Customer Service Specialist to join our team in Charlotte, North Carolina! In this role, you will be working closely with customers and coordinating sales efforts.
How we invest in you:
Health insurance
Retirement plans
Employee discounts on our products
Stable company with steady growth
Growth opportunities
Pay:
$60,000 – $70,000/year – negotiable based on experience
Schedule:
Monday to Friday
In office
The right candidate will have:
Customer service experience
Bachelor’s degree preferred
Customer focused, friendly, and upbeat
Detailed oriented, exercising active listening skills
Excellent customer service skills
Effective oral and written communication skills
The ability to work independently and meet deadlines
Desire to learn, develop and surpass expectations
What you’ll be doing:
Quickly and professionally answer inbound calls and taking customers’ orders
Listen and respond attentively to customers' needs
Process orders accurately and coordinate with team members
Accurately enter data information from calls and set realistic expectations
Problem solve and provide solutions
About Us: For 32 years, Imperial USA has been a fast-growing importer and wholesale distributor of commercial door hardware, hollow metal doors, and frames, serving distributors and major retail partners nationwide.
Does this sound like the job for you? Apply with a current resume today!
Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.