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Job description
We are currently recruiting for the position of:
We are California’s largest regional, full-servicegrocery chain, founded over 70 years ago in Modesto, California, where ourheadquarters are still located today. With 194 stores across Central andNorthern California and Western Nevada, our banners—Save Mart, Lucky, andFoodMaxx—are cherished regional brands, serving the unique needs of theircommunities.
It’s our 12,000 passionate associates who make ourcompany a great place to work and shop. We prioritize investing in our people,stores, and neighborhoods, and work closely with local suppliers to bringfresh, quality products at affordable prices to our customers. Shoppers canaccess our offerings in-store, online, or through convenient home delivery andcurbside pick-up.
The Save Mart Companies is part of The Jim PattisonGroup, a family-owned, diversified holding company operating primarily in theU.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group hasa long-term strategic focus to see their companies succeed and grow. Together,our dedication to our associates and customers, commitment to growth andinnovation, and our family traditions continue to thrive.
Job Summary
The Key Carrier Specialist is an expert in directing front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions.The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist directs and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier Specialist attains the store balancing function.
Key Responsibilities and Accountabilities
Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance assigned area
Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
Monitor customer experience on front-end
Occasionally maintain total store operations in absence of store management
Perform other duties as assigned
Someofour competitive benefits offerings include generousbenefits packages (Health, Dental, Vision, Life and AD&D, 401K), tuition reimbursement and scholarship opportunities,vacation and personal holidays, and in-store purchase discounts.
We are currently recruiting for the position of:
We are California’s largest regional, full-servicegrocery chain, founded over 70 years ago in Modesto, California, where ourheadquarters are still located today. With 194 stores across Central andNorthern California and Western Nevada, our banners—Save Mart, Lucky, andFoodMaxx—are cherished regional brands, serving the unique needs of theircommunities.
It’s our 12,000 passionate associates who make ourcompany a great place to work and shop. We prioritize investing in our people,stores, and neighborhoods, and work closely with local suppliers to bringfresh, quality products at affordable prices to our customers. Shoppers canaccess our offerings in-store, online, or through convenient home delivery andcurbside pick-up.
The Save Mart Companies is part of The Jim PattisonGroup, a family-owned, diversified holding company operating primarily in theU.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group hasa long-term strategic focus to see their companies succeed and grow. Together,our dedication to our associates and customers, commitment to growth andinnovation, and our family traditions continue to thrive.
Dept Specialist Key Carrier-Lucky- 776 Gravenstein Hwy N, Sebastopol, CA 95472
Job Summary
The Key Carrier Specialist is an expert in directing front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions.The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist directs and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier Specialist attains the store balancing function.
Key Responsibilities and Accountabilities
Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance assigned area
Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
Monitor customer experience on front-end
Occasionally maintain total store operations in absence of store management
Perform other duties as assigned
Someofour competitive benefits offerings include generousbenefits packages (Health, Dental, Vision, Life and AD&D, 401K), tuition reimbursement and scholarship opportunities,vacation and personal holidays, and in-store purchase discounts.
Hiring pay range: $17.25 - 27.50
Requirements (Knowledge, Skills and Abilities)
Minimum age requirement: 18 years
Good communication and interpersonal abilities
Good training skills
Strong skills in supervision and coordination
Good counting and math skills
Ability to read and write to accurately complete all documentation
Knowledge of Front-end operations and check stand procedures
Knowledge of compliance and basic applicable contract/work rules
Education
High School Diploma (or G.E.D.) or additional job experience
Experience
One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience
Other
Available to work a variety of required retail hours
Physical
Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.
Competencies
Customer Focus
Quality/Quantity of Work
Personal/Interpersonal Skills
Reference: req41974
Follow us:
Instagram: @savemart
Facebook: Save Mart
YouTube: @savemartsupermarkets
LinkedIn: The Save Mart Companies
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
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Worksite address
sebastopol, CA, 95472, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.