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YONKERS COMMUNITY ACTION PROGRAM INC

Deputy Director

city of yonkers, NY

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Job description

Yonkers Community Action Program (YCAP) is seeking an experienced, mission-driven Deputy Director to join our Executive Leadership Team. This is a unique opportunity for a strategic and collaborative leader to help advance YCAP's mission of empowering individuals, strengthening families, and building stronger communities throughout Yonkers and Westchester County.

As the second-in-command of the organization, the Deputy Director will work closely with the Executive Director to provide leadership, operational oversight, and strategic direction across the agency. This position plays a critical role in ensuring organizational excellence, regulatory compliance, program effectiveness, and long-term sustainability.

Position Summary

The Deputy Director serves as a key member of YCAP's Executive Leadership Team and supports the Executive Director in advancing the organization's mission, strategic priorities, and organizational performance. The position provides executive oversight of administrative operations, human resources, compliance, technology, fundraising, and agency programs while helping ensure high-quality service delivery and positive community impact.

The Deputy Director may act on behalf of the Executive Director as delegated and is responsible for fostering a culture of accountability, innovation, collaboration, and trauma-informed practice throughout the organization.

Key Responsibilities

Partner with the Executive Director in agency management and strategic planning

Support implementation of organizational goals and strategic initiatives

Provide leadership across departments and programs

Promote a culture of continuous improvement, accountability, and service excellence

Serve as the Executive Director's designee when required

Agency Operations

Oversee day-to-day administrative functions and office operations

Manage administrative systems, purchasing, vendor relationships, and facilities coordination

Support staff engagement, professional development, and organizational communications

Lead operational improvement initiatives and organizational growth efforts

Provide executive oversight of all human resources functions

Supervise HR staff and support recruitment, onboarding, retention, and employee relations

Ensure compliance with employment laws, regulations, and agency policies

Oversee benefits administration, HRIS systems, payroll, and workforce development initiatives

Lead agency-wide compliance efforts and regulatory oversight

Coordinate audits, monitoring visits, accreditation activities, and assessments

Oversee safety initiatives, risk management processes, and organizational policies

Present compliance and operational reports to executive leadership and the Board

Provide executive oversight for agency programs and services, including Consumer-Directed Services

Monitor program performance, outcomes, compliance, budgets, and quality standards

Supervise program leadership staff and support continuous quality improvement efforts

Ensure programs align with YCAP's mission, strategic priorities, and community needs

Oversee organizational technology systems and IT partnerships

Support cybersecurity, systems implementation, and operational efficiency

Guide technology planning, procurement, and modernization efforts

Board, Community & External Relations

Support the Executive Director and Board of Directors on governance activities

Prepare reports, presentations, and Board materials

Represent YCAP at community meetings, conferences, and public events

Assist with fundraising, grant support, donor engagement, and community partnerships

Qualifications

Education

Bachelor's degree in Human Services, Business Administration, Public Administration, Management, Nonprofit Leadership, or a related field required

Master's degree preferred

Experience

Minimum of five (5) years of progressively responsible leadership or management experience

Experience in nonprofit organizations, community action agencies, human services, public administration, or related sectors preferred

Demonstrated experience supervising staff, managing operations, and ensuring organizational compliance

Experience supporting Boards of Directors and managing multiple funding sources is highly desirable

Knowledge & Skills

Strong leadership, organizational, and strategic planning abilities

Knowledge of nonprofit management and community-based services

Experience with human resources administration and employment compliance

Understanding of risk management, regulatory compliance, and operational oversight

Excellent written, verbal, and presentation skills

Strong project management, problem-solving, and decision-making capabilities

Proficiency in Microsoft Office, HRIS, payroll systems, and cloud-based technologies

Requirements

Valid New York State Driver's License

Ability to travel locally and regionally as needed

Ability to work occasional evenings and weekends for Board meetings, community events, fundraising activities, and agency operations

Why Join YCAP?

At YCAP, you'll have the opportunity to make a meaningful difference every day while helping guide one of Yonkers' leading community service organizations. We are committed to creating a collaborative, diverse, equitable, and trauma-informed workplace where employees can grow professionally while positively impacting the lives of others.

Yonkers Community Action Program (YCAP)

30 South Broadway, Suite 803, Yonkers, NY 10701

Equal Opportunity Employer

YCAP is committed to fostering a diverse, equitable, inclusive, and trauma-informed workplace. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

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