About this opportunity
2T Consulting lists this Desktop & Mac JAMF Engineer opportunity in Franklin, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are looking for an experienced Desktop & Mac JAMF Engineer to provide end-user computing (EUC) support across Windows and Mac environments. The ideal candidate should have strong hands-on experience with Windows Desktop, Microsoft Intune, Autopilot, SCCM, PowerShell, and JAMF .
Key Responsibilities
Build, configure, maintain, and administer Windows desktops and laptops .
Manage Windows devices using Intune, Autopilot, SCCM, imaging, and task sequences .
Develop and use PowerShell scripts for desktop management and automation.
Deploy and manage Mac devices using JAMF .
Configure JAMF policies, configuration profiles, device groups, applications, and compliance settings.
Perform Mac device enrollment, application deployment, configuration, troubleshooting, and post-deployment support.
Support Intune Company Portal registration, device onboarding, and compliance-related issues.
Provide remote and onsite break/fix support for desktops and laptops.
Install, replace, and swap devices at customer locations.
Support users during Day 1 onboarding, device replacement, and offboarding .
Manage hardware assets, equipment returns, shipping, and spare inventory.
Handle incidents, service requests, and tasks while meeting SLA requirements.
Provide remote support for conferencing equipment and related issues.
Create and maintain technical documentation, procedures, and knowledge-base articles.
Coordinate with other technical teams to resolve issues through closure.
Monitor and maintain equipment stock levels and replenishment requirements.
Provide end-user guidance for supported devices and software.
Provide on-call support for high-priority incidents .
Required Skills
6–8 years of experience in Desktop/EUC Engineering or Administration .
Strong Windows Desktop administration and troubleshooting experience.
Hands-on experience with Microsoft Intune, Autopilot, SCCM, and PowerShell .
Strong hands-on experience with JAMF and Mac device management .
Experience with device enrollment, policies, configuration profiles, and application deployment.
Experience with Intune Company Portal and device compliance .
Strong troubleshooting and end-user support skills.
Experience managing hardware assets and inventory.
Strong communication and documentation skills.
Ability to work onsite 5 days per week in Dearborn, MI .
Relevant Microsoft certifications are preferred.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.