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Publicis Groupe Holdings B.V

Director, Customer Experience & Strategy

chicago, IL

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Job description

Publicis Groupe is seeking a Director, Customer Experience (CX) to lead insights-driven strategies across healthcare accounts. You will shape customer-centric programs, drive cross-functional collaboration with Planning, Analytics, Media, Data, Creative, and Client teams, and mentor a team of strategists to deliver measurable outcomes.

The role requires 8+ years in CX/strategy/marketing, pharma agency experience preferred, and strong communication, storytelling, and presentation skills to guide

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Worksite address

chicago, IL, 60290, US

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