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Job description
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Director GlobalSales – MICE ( West Coast), GSO Americas
The role of the Director GlobalSales – MICE ( West Coast), GSO Americasis to achieve and maximise revenues from the assigned segment and region into all LHG properties. Develop and implement a focused MICE sales strategyand account plan to achieve targets, goals and objectives. To play a key role in creating commercial success for GSO Americas and all LHG properties. To act as a brand ambassador.
Responsibilities
Achieve and exceed sales goals and revenue targets for account base to include Managed Account List, prospect accounts, solicitation for potential MSA’s , management of assigned MICE preferred partnership, client engagement, pipeline follow up, input of sales force activities, database and financial reporting accuracy, account plan development, LHG hotel relationship engagement, support new openings and project management.
Contribute to and execute strategies to drive sales in assigned segments to achieve GSO America’s budget and by doing so support the hotels in achieving theirs
Manage sales across all segments in the assigned territory but with particular focus on MICE and Groups
Operate within the established system for account management effectiveness, 80/20 principles in terms of time invested, develop processes to ensure effective targeting of new accounts, regularly swapping out with non-performing accounts
Support with the delivery of all sales activities in the territory including sales missions, sales blitzes, tradeshow attendance, Fam trips, organize and host sales trips for hotels to key target markets
Contribute to the GSO Americas Weekly Flash report to be sent to all stakeholders showcasing the Team’s sales initiatives and productivity
Understand and engage with the annual SIP plan
Compliance with CVENT / Delphi standars and procedures
Contribute to initiatives for further improvement of regional processes
Share intelligence on best practices, market trends, data interpretation to support Global Sales operations and collective goals.
Solicit effective commercial partnerships for the hotels with particular focus on those in the assigned territory
Conduct any special projects as assigned by VP Sales & Marketing, North America and / or the lead for special projects which includesDirector of Sales – GSO Americas.
Experience
At least 5 years of work experience in similar role in the region
A collaborative team player who focuses on organizational success, time management, business performance and building strong relationships (internal and external)
Takes an entrepreneurial approach to achieving targets
Be a confident and well-connected networker
Relevant hotel or hospitality experience within a similar organization is required
Ability to travel locally and internationally (up to 50% of time travelling may be required)
Knowledge
Knowledge and connections in the Groups and MICE markets ( Mid West) and preferred organizations such as ConferenceDirect, HelmsBriscoe, Maritz, BCD M & E, Amex M& E, Presitge
Good understanding of industry systems, procedures and best practices for Sales Force
Proficient in Excel, Sales Force, Delphi, CVENT management
Soft Skills
Collaborative, driven and disciplined, efficient time management skills
High business acumen to analyze and interpret data to support sales strategy and territory deliverables
To always present a positive outlook, be a good communicator and networker
Be a supporter of the LHG sales culture in terms of communication, direction and ideology
Excellent presentation and negotiation skills to win business, influence and sustain continuous growth
Deliver quality in any required analysis or business communications
Embrace and practice established Global Sales and Hotel LHG guidelines
Strong interpersonal and influencing skills, able to communicate effectively and positively with all level of colleagues
Self-starter with hands‑on approach. Innovative, pragmatic and accommodating to foster positive team dynamics
Able to work independently and in a team environment
Awareness and sensitivity to the concepts of luxury and quality while also able to include a multi-brand approach to selling
Able to link the value of colleagues, external guests and business results
Participation / Membership in MICE market organizations ( SITE, MPI, FICP etc.)
Salary range: $140,000-$170,000
EOE, including disability/vets
For more information about Langham Hospitality Group, please visit:
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.