About this opportunity
Brame Holdings lists this Director of Operations Collision Repair opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: Bravos Collision 410 - San Antonio, TX 78217
Overview
Bravos Collision is seeking a Director of Operations. The Director oversees daily operations, performance and profitability of multiple collision repair centers, ensuring all locations meet company standards for quality, customer service, safety, and operational efficiency.
Key Responsibilities
Maintain a positive culture in the shops
Foster sales building and relationships with insurance carriers
Oversee operations of all collision repair centers within the assigned region or companywide
Ensure all locations meet or exceed goals related to revenue, customer satisfaction, cycle time, quality, and profitability
Develop and implement operational policies, procedures and best practices to optimize workflow and customer service
Monitor and analyze operational performance using KPIs; identify trends and areas for improvement
Support store managers in personnel development, hiring, training, and performance management
Collaborate with other departments (HR, Marketing, Finance, Procurement) to align business operations with strategic goals
Ensure compliance with industry regulations, safety standards and environmental guidelines
Lead efforts in lean process improvement and cost-control strategies
Maintain and build relationships with insurance partners, vendors and customers
Drive a company culture focused on safety, accountability and excellence
Plan for growth by evaluating potential acquisition or expansion opportunities
Participate in budgeting, forecasting and financial planning activities
Qualifications
Bachelor’s degree in Business Administration, Automotive Management, or related field (MBA preferred)
7+ years of experience in automotive collision repair industry, with at least 3 years in a multi‑unit operational leadership role
Strong understanding of collision repair processes, industry regulations and insurance DRP programs
Proven track record of improving operational performance and driving profitability
Strong leadership, communication and team‑building skills
Ability to analyze data, create reports, and make strategic business decisions
Proficiency with management software (e.g., CCC ONE) and Microsoft Office Suite
Willingness to travel regularly to various shop locations
Preferred Skills
Experience managing operations during a merger/acquisition
Familiarity with OEM certifications and repair standards
Spanish or bilingual language skills a plus
Working Conditions
Office and shop environment; travel between locations as required
May involve occasional evening or weekend work
Compensation
Competitive base salary
Health, dental, vision insurance
Paid time off and holidays
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Worksite address
san antonio, TX, 78208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.