About this opportunity
Advarra lists this Director, Product Training opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Remote - U.S.A
United States of America, , USA
Description
At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health.With a rich history rooted in ethical review services combined with innovative technology solutions and deep industryexpertise, we are at the forefront of industry change. A market leader and pioneer, Advarrabreaksthe silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.
Company Culture
Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.
At Advarra, weseekto foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.
Job Overview Summary
TheDirector,Trainingis responsible forplanning, managing, executing, and evaluating all aspects of Advarra’s product-focused training events and resources. The Director,Trainingsupervises the training team who develop and deliver training to both external customers and internal staff.
JobDuties & Responsibilities
Lead Technology Solutions overall training strategy
Oversee the planning, design, and delivery of effective andtimelytraining to customers
Supervise a global team of training specialists and the eLearning developers; provide coaching, help team members prioritize projects,identifyopportunities for development, and deliver performance reviews
Observe and evaluate trainers to ensure the correct content is delivered; provide coaching and feedback to help trainers develop their skills and gain confidence
Develop, lead, and prioritize new training initiatives based on the company’s goals
Manage major project timelines to ensure deadlines are met
Oversee Training department budget, monthly forecasting, and ensure revenue projections are met
Seekto improve training processes and resources
Ensure that staff receive training on Advarra products that they support, test, or develop
Work with PMO and Product Support Managers to determineappropriate staffingfor implementation-related training events
Analyze ongoing and new training needs of internal staff and customers
Create or customize training programs to meet the needs of Technology Solutions customers and staff
Drives the development and launch of new training services tooptimizethe customer training experience
Survey customers about their Advarra training experience; improve and adjust training based on feedback and evaluations
Collaborate with other teams to design and deliver new training programs to address any knowledge or skill gaps
If onsite training isrequiredevaluate facilities for training events; provide recommendations for new training rooms and spaces to ensure the best experience for customers
Recommend best practice and consistent approach for virtual training to ensure the best experience for customers
Prepare and present content atOnsembleconferences to support the company’s goals and our customers’ needs
Evaluate new L&D tools or products to improve the efficiency of the team and the customer experience
Work with the training managers toidentifyopportunities to deliver effective training on-demand; Prioritize projects and set timelines for e-learning specialists
Ensure training materials are appropriately branded and adhere to the Advarra and marketing guidelines
Work with the Documentation and Marketing teams to ensure training services are being actively promoted through marketing campaigns and through leadership activities
Provide ongoing feedback to the Product Management team; Help prioritize development based on user experience and feedback
Stayup-to-dateon adult learning trends, research, and innovations
Perform other job-related duties as assigned
Location
This role is open to candidatesworkingremotely inthe United States.
BasicQualifications
7+ years of experience providing instructor-led training
Software training experience
Software troubleshooting experience
Preferred Qualifications
Experience creating e-learning or other training media
Effective communication skills (writing, speaking, and listening)
Experience developing curriculum and training materials
Excellent presentation and public speaking skills; comfortable speaking to groups of 10-200 people
Strong time management skills and ability to effectively manage multiple priorities
Strong analytical, problem-solving, and interpersonal skills
Ability to strategically prioritize projects
Proficiencywith Microsoft Office products (Word, PowerPoint, and Excel)
Physical and Mental Requirements
Sit or stand for extended periods of time at stationary workstation
Regularly carry, raise, and lower objects of up to 10 Lbs.
Learn andcomprehendbasic instructions
Focus and attention to tasks and responsibilities
Verbal communication; listening and understanding, responding,and speaking
Advarra is an equal opportunity employer that is committed to providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medicalconditions, sexual orientation, and gender identity), national origin, age, disability or genetic information, or any other status or characteristic protected by federal, state, or local law.
The base salary range for this role is $122,443 - $250,134. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits .
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.