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Job description
Hospitality ManagerBrush Creek Distillery is searching for a highly ambitious, knowledgeable, fun, team-leader with exceptional hospitality skills to join our growing craft spirits operations. The Hospitality Manager will serve as a front-facing ambassador, charged with direct oversight of the distillery's gift shop, tasting room, curated guest experiences, and on & off-site events. Additional responsibilities include budgeting, inventory control, plus recruitment, training, and management of seasonal staff.The ideal candidate should have excellent communication skills and be highly effective in all aspects of interaction, planning, and coordination with internal and external partners. To be successful, they should drive to exceed expectations within our entrepreneurial environment, possess creativity, operational discipline, and a solid business acumen.Independently owned and operated, Brush Creek Distillery is quickly becoming known for its Craft Distillery, Blending, and Trailblazing initiatives, inspired by the American West. The team includes established industry talents who share a passion for spirits, creativity, entrepreneurial environments, immersive experiences, and all aspects of the great outdoors. Our unique homeplace is located in south-central Wyoming, on a 30,000-acre working cattle ranch that host a collection of world-renowned, luxury properties, known as Brush Creek Ranch, in Saratoga, WY. This position will report directly to the distillery's Managing Director, and work in tandem with our operations team, finance and accounting personnel, marketing/public relations partners, and on-site farm and ranch departments. This is definitely not a 'one size fits all' role, but rather a unique opportunity to work with talented spirits and hospitality professionals in an elevated environment, while actively growing, and promoting, our American West inspired program and products.Responsibilities:Learn the Brush Creek Distillery brand, portfolio of award-winning spirits, and our unique industry positioningExhibit expertise and detailed knowledge of the distillery and its portfolio through active involvement in all aspects of the program's operations, including warehousing, distilling, blending, packaging, sales and marketingPromote product knowledge and customer engagement with on & off-site guest, vendors, and trade partnersActively lead and manage retail sales, guest experiences, and marketing, and eventsSupport recapping metrics and sales updates to communicate success with our programOversee retail inventory, conduct audits, and communicate needs and/or recommendationsAssist in staff scheduling, pre-opening preparedness, mid-shift and closing practicesServe as a brand ambassador while conducting tastings, tours, experiences, and educational seminarsStrengthen product awareness through storytelling, education and interactions to upsell retail offerings and experiencesIncrease industry knowledge by working closely with management and trade partners as it relates to the three-tier systemSupport management in brand-building efforts with the planning, coordination, and interaction of media & trade influencersAssist in brand marketing initiatives related to social media, advocacy, guest engagement and trade communicationEssential Skills and Experiences:Experience related to hospitality management, brand marketing, promotions and/or salesAlcohol industry experience preferredPassion for the spirits industry, marketing, customer engagement and brand-buildingStrong storytelling skills and ability to education and inspire up to 25+ individualsEffective time management and organizational skillsCapable of providing effective input related to consumer, trade, and press eventsSelf-starter with a strong sense of urgency, adventure, and entrepreneurial spiritHigh-energy, enthusiasm and a good team playerExcellent communication skills, both verbal and writtenEducation – College preferredAbility to relocate to Saratoga, WYPrerequisites:21 Years of Age or OlderActive driver's licenseAbility to work off-property as a Distillery representative as-neededAvailable to work a flexible schedule, including nights, weekends, and occasional holidays, due to the nature of the businessMust be a resourceful, enjoy working in an entrepreneurial, team atmosphereMust be dependable, self-starter, loyal and honestSchedule/Pay/Benefits:Salary Commensurate with ExperienceBonus OpportunityBenefits:Monthly Health Care StipendCell Phone ReimbursementMatching 401k (after one year anniversary of employment)Paid Time Off / Vacation / Charitable 'Day of Giving'
Worksite address
saratoga, WY, 82331, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.