About this opportunity
MarketSource lists this District Manager opportunity in raleigh, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
District Manager
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Summary
The District Manager role requires meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. To do their jobs effectively, the District Manager must have excellent client service skills, the ability to identify, hire, train and manage talent and the ability to lead and develop others. District Managers must have powerful performance management and coaching skills allowing ongoing development of their employees. This position will be responsible for managing both full-time and part-time employees.
Responsibilities
Essential Job Functions:
Manage all aspects of program execution within assigned territory
Establish and maintain critical relationships with client and program leadership
Ensure and promote strong relationships with the field team and program leadership to ensure communication continuity and adoption of all directives
Ensure employee satisfaction through progressive employee engagement
Interview and hire high quality full time and part time employees
Manage attrition through key performance indicators
Manage performance in territory to achieve all objectives
Work collaboratively with field leadership to achieve all client and program objectives
Communicate and execute the launch of projects and initiatives
Participate in and deliver regular program leadership meetings
Provide regular reports to program leadership
Participate in and complete all required training and ensures all employees in territory are fully trained at all times
Provide feedback on current performance metrics, derive plan of action for future progress, and ensure execution to that plan
Provide responsibility for distribution, tracking and retention of all team resources
Gather intelligence through visit observation and synthesize into strategic recommendations
Directly coach and train management and/or representatives within territory
Responsible for all operations within the assigned territory
Qualifications
Required Knowledge, Skills, and Abilities:
Proven record of accomplishment as a successful leader and multi-unit manager
Possess elevated level of business acumen
Ability to train and develop subordinates
Demonstrated leadership, motivational and influencing skills
Ability to prioritize, organize, problem solve, meet deadlines and goals
Ability to communicate effectively and provide follow-up
Capability of working in a team-oriented environment that is fair, open, and honest
Excellent written/oral communication and interpersonal skills
Ability to present to senior leaders and executives, as well as small and large groups
Integrity and ability to maintain confidentiality and personal credibility
Ability to tackle complex issues and develop innovative and practical solutions
Action and detail oriented; able to prioritize while handling multiple tasks and self-starter
Quick and strong decision-making skills
Proficient in all MS Office Suite; Word, Excel, and PowerPoint
Job Requirements:
Bachelor’s Degree or equivalent work experience in lieu of degree
2+ years’ experience in industry-related field
3+ years’ experience in management or leadership role
75% travel; 2-3 weeks per month
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.
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Worksite address
raleigh, NC, 27601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.