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Job description
Description Build Your Career with Cranney Home Services
Great technicians deserve a great place to work.
At Cranney Home Services , we’re not just looking for someone to fill a truck — we’re looking for skilled professionals who take pride in their craft, care about their customers, and want to build a long-term career with a company that invests in its people.
We’ve built our reputation by putting quality, professionalism, and customer satisfaction first . With a 4.6/5 employee rating and more than 3,000 customer reviews , our success comes from the people who represent Cranney every day.
Now, we’re looking for an experienced Drain Technician to join our growing residential service team.
If you’re looking for strong earning potential, excellent benefits, a company truck dispatched from home, and a team that genuinely supports your success , this could be the opportunity you’ve been looking for.
We believe great work deserves great compensation. Along with competitive pay, we offer a comprehensive benefits package designed to support you and your family:
Earn $35–$45 Per Hour- Based on experience.
Healthcare for you and eligible family members
Dental Insurance
100% Company-Paid Vision Insurance
Company-Paid Life Insurance
401(k) with a 4% Company Match
Wellness Reimbursement
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Short-Term & Long-Term Disability
Paid Time Off (PTO) & Sick Time
Paid Major Holidays
Employee Referral Bonus
Work Smarter
Company truck stocked with the tools you need
Dispatch directly from home
Residential service only — NO commercial work
Company-provided uniforms
Company-provided smartphone and tablet
Professional, well-equipped service operation
What You'll Do
As a Drain Technician, you’ll be the face of Cranney in our customers' homes. You’ll diagnose problems, provide solutions, and deliver an exceptional experience from the moment you arrive.
Your responsibilities will include:
Follow Cranney’s 6-Step Customer Service System
Troubleshoot and diagnose drain and plumbing issues
Identify the root cause of problems
Perform drain cleaning using snake machines and drain jetters
Perform general drain clearing and repairs
Clearly explain problems and recommended solutions to customers
Educate customers on their plumbing and drain systems
Provide professional, high-quality workmanship
Maintain a clean, professional appearance and work environment
Follow company safety standards and procedures
Requirements
What We're Looking For
We're looking for someone who is confident in their technical abilities and understands that exceptional service is just as important as excellent workmanship.
You'll need:
3+ years of drain service experience
Jetting experience — required
Plumbing experience — a plus
OSHA 10 certification — a plus
Strong customer service skills
Excellent communication skills
Ability to work independently
Strong troubleshooting and problem-solving skills
Valid driver's license and clean driving record
Dependability, professionalism, and a positive attitude
Pride in your work and commitment to doing the job right
What Does Success Look Like?
At Cranney, we believe expectations should be clear and our technicians should have the opportunity to succeed.
Success in this role means:
Completing an average of 4 calls per day
Working toward a 90% conversion rate goal
Meeting daily revenue targets
Delivering exceptional customer experiences
Maintaining high-quality workmanship
Minimizing callbacks through proper diagnosis and quality work
Demonstrating professionalism, reliability, and accountability
Being a positive and dependable member of the Cranney team
Why Cranney?
We’re building more than a service company — we’re building a team of professionals who want to be proud of where they work.
At Cranney Home Services, your success matters. You’ll have the tools, support, benefits, and leadership needed to grow your career while making a difference for our customers every day. You bring the experience. We’ll provide the opportunity.
If you’re ready to take the next step in your career and join a company that values its people, we want to hear from you.
Come build your future with Cranney Home Services.
Apply today!
Cranney Home Services is an equal employment opportunity and affirmative action employer.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.