About this opportunity
Lithia Motors lists this Express Service Advisor opportunity in troy, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dealership:
L0432 Suburban Volvo Cars
Suburban Volvo Cars
NOW HIRING Express Service Advisors!
If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.
We're looking for performance-minded individuals that will help us continue to drive success - apply today to join the nation's largest automotive retailer!
What You'll Bring:
Minimum 2 years of Service Advisor experience in a private, franchise, or dealership setting
A team player who prioritizes customer experience and satisfaction
Process driven, detail-oriented with strong accountability and a sense of urgency
Solid automotive service knowledge (technician background is a plus)
Acceptable driving record and a valid driver's license in your state of residence
What You'll Do: Serve as the communicator and liaison between the customer and technician
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations
Present inspection results with confidence to close work, build value, and maximize customer pay
Drive strong customer pay labor per RO and gross performance
Control timelines, approvals, and expectations
Maintain exceptional CSI, retention, and revenue metrics
We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Worksite address
troy, MI, 48083, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.