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Job description
Job Summary
nThe Family Peer Advocate is responsible for empowering families and assisting the family in navigating and advocating in multiple child serving systems. This individual will support parents as they develop positive approaches and methods to meet the needs of youth and their families. This individual will support parents as they develop positive approaches and methods for addressing their family’s day-to-day needs, including their own needs for self-care.
nThis role requires “Lived Experience” and flexibility with working hours, including evenings, as determined by family needs that arise outside of regular service hours.
nThis will be a full-time (40 hours) position, on a Monday-Friday schedule, with 1 Saturday a month required. The schedule would be as follows below:
nMon / Wed / Fri : 8:30am - 5:00pm
nTue / Thu : 10:30am - 7:00pm
nEssential Job functions
nnnProvide informational and educational support on system navigation, advocacy and rights to empower families to become active participants in their child’s services.
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nnMake referrals and linkages to needed services and resources and assist with access.
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nnSupport the efforts of families in caring for and strengthening their children’s mental, and physical health, development and well-being of their children by assisting the family learn and practice strategies to support their child’s positive behavior.
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nnFacilitate parent training and education to increase knowledge and skills while providing opportunities for networking with other families and creating natural supports.
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nnForm and maintain relationships using effective communication and collaboration acting as a bridge between family and providers.
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nnAdminister assessments and help family to identify gaps in services needed and assist in planning to eliminate gap.
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nnDevelop treatment plan and safety plan with parent/caregiver supporting the family’s own identified goals.
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nnPromote effective family-driven practice. Attend and/or facilitate meetings to promote family voice and infuse a family perspective at all levels: individual provider, agency, local planning, state and national policy making.
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nnMaintain all necessary records, forms, notifications, authorizations, reports and summaries in client files to ensure compliance with all Federal, State, Funder, Medicaid Managed Care and Hillside standards.
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nnObtain and maintain credential/certification based on advocate’s role and funder requirements.
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nnParticipate in agency and team meetings, in-service trainings, and team building activities as well as volunteer and serve on agency and community committees as needed.
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nnWhile this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
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n nEducation & Experience
nnnHigh school diploma or GED required.
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nnMinimum 1 of year of “lived experience” required based on program and funder requirements.
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nnNYS Office of Mental Health requirement:
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nnA parent/caregiver of a child with a social, emotional, developmental, medical, substance use, and/or behavioral challenges; experience in navigating child serving systems to obtain services and resources for their child/family.
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n nSPECIAL REQUIREMENTS
nnnMust obtain appropriate credential required for the program within 6 months of hire.
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nnUnrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
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n nKnowledge, Skills & Abilities
nIn addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
nnnAbility to act as an adult role model for children/youth/families in all behaviors including communication, hygiene, and appearance, management of self, response to stress / challenges and in the demonstration of positive relationships with others.
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nnAbility to engage children/youth/families in trust-based, productive relationships in order to help children/youth and families prepare for transitions, interact in the community, and promote respect and independence.
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nnAbility to recognize and address, often through referral, problems related to substance abuse, mental health, domestic violence, and child abuse and neglect.
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nnAbility to act as an advocate for children/youth/families in order to achieve the best possible children/youth/family’s outcomes; communicates reasonable expectations and facilitates the achievement of results.
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nnDemonstrates an awareness and sensitivity to cultural and social variations and shows respect for individual differences.
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nnKnowledge of applicable laws and regulations, an ability to identify and access community programs and resources as needed, and an understanding of public assistance access and eligibility.
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n nPhysical Demands & Work Environment
nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
nnnMust be able to work a variable scheduling including evenings and weekends
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nnThe following daily physical demands are required:
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nnSitting (up to 6 hours)
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nnOccasional standing (up to 2 hour)
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nnOccasional walking (up to 2.5 hours)
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nnDriving (several times a week up to 6 hours)
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nnContinuous balancing (up to 8 hours)
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nnOccasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
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nnWeekly lifting up to 10-15 lbs. on a daily basis
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nnManual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
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nnOccasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
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nnAbility to change positions as needed.
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n nFamily Peer Advocate I:
n$18.50 Minimum pay rate, $26.00 Maximum pay rate, based on experience.
nAt Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
nPartnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.
nEqual Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
nTotal Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!
nRequisition ID: 3212
Worksite address
rochester, NY, 14600, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.