About this opportunity
Tri-Cities Airport (TRI) lists this FBO General Manager opportunity in blountville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join to apply for the FBO General Manager role at Tri-Cities Airport (TRI) .
The Tri-Cities Airport Authority is seeking an FBO General Manager to play a key leadership role in overseeing the daily operations and long-term success of the FBO facility. This executive-level position is responsible for fuel and hangar sales, line services, customer service and retention, staffing, and compliance with all environmental, safety, and quality standards. The General Manager ensures smooth and efficient FBO operations while cultivating a service-oriented culture and maintaining strong relationships with airport stakeholders and customers.
Reporting directly to the President/CEO, the FBO General Manager is accountable for managing personnel, finances, facilities, and customer engagement in alignment with company policies and regulatory requirements. This role is both strategic and hands-on, requiring a strong presence across operations while advancing business goals and revenue growth.
Responsibilities
Lead all aspects of FBO operations including customer service, fueling, hangar management, and facility oversight
Manage P&L functions, including budgeting, forecasting, and capital expenditures
Maintain competitive awareness through ongoing analysis of pricing and service offerings
Develop and strengthen relationships with customers, airport officials, and community stakeholders
Recruit, train, and supervise FBO staff, ensuring high performance and compliance
Administer performance evaluations and address employee relations matters
Promote a safety-first environment and ensure compliance with all environmental and operational standards
Ensure internal communication and consistent training in company policies, service standards, and values
Position Qualifications
Bachelor’s degree in Aviation Management, Business, or related field
3–5 years of progressive FBO leadership experience
Demonstrated experience in operational and financial management
Strong written, verbal, and interpersonal communication skills
Proficiency in Microsoft Office and web-based systems
Ability to interact effectively with internal teams, regulatory agencies, and external partners
Completion of AAAE Accredited Airport Executive (ACE) Operations within two years of hire
Salary & Benefits
The starting salary range for this position is $75,000 - $95,000 and is accompanied by a generous benefits package. Relocation assistance is available.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service, Quality Assurance, and General Business
Industries: Airlines and Aviation
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Worksite address
blountville, TN, 37617, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.