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Job description
Financial Specialist
We are seeking a detail-oriented and patient-focused Financial Specialist to join our medical office team. In this role, you will play a key part in delivering excellent, patient-centered service by supporting front-end financial operations and ensuring a smooth and welcoming experience for every patient.
Key Responsibilities
Schedule patient appointments efficiently and accurately
Collect co-payments, pre-payments, and other patient balances
Review and discuss outstanding balances with patients in a professional manner
Enter charges promptly and accurately into the system
Process referrals in accordance with practice protocols
Verify and update patient demographics and insurance information
Provide a friendly, professional point of entry and exit for patients
Maintain a comfortable and organized waiting room experience
Support clinic operations by floating to other practices or adjusting schedules as needed
Minimum Education and Experience Requirements
High school diploma or equivalent required.
Two years of business, financial, or physician practice experience required, preferably in patient accounts, billing, or collections.
Knowledge of CPT and diagnosis coding preferred.
Experience with the EPIC system preferred.
A four-year degree may substitute for two years of required financial or physician office experience.
An associate degree or equivalent coursework may substitute for one year of required experience.
Required Skills and Qualifications
Strong communication, organization, and problem-solving skills.
Ability to professionally collect payments and provide financial counseling to patients.
Demonstrated ability to multitask, prioritize responsibilities, and resolve issues effectively.
Ability to work collaboratively in a team environment while maintaining a high level of customer service.
Licensure/Certification/Registration
None required.
Motor Vehicle Operator Designation
None required.
Worksite address
daytona beach, FL, 32118, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.