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Job description
Mass General Brigham Financial CounselorMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for counseling patients or parties responsible for payment. Also educates patients on their responsibilities and potential options, ensuring accuracy, while compassionately explaining to the patients their financial obligations during the financial counseling session. In addition, must obtain any necessary pre-certifications or authorizations and assist with any financing or third-party applications.Essential FunctionsProvides warm and friendly greetings to patient and their families/visitors, upon interaction and educates patient regarding financial assistance programsAssists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services) and ensures appropriate forms completionProvides information to patients on costs, payment methods and alternatives to payments/financial assistanceEnsures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate mannerReviews the patient's services for diagnosis, ensures appropriate insurance coverage and may obtain necessary authorizationsMaintains empathy and professionalism in registration interviews and while providing regulatory information and noticesQualificationsEducationHigh School Diploma or equivalent requiredAssociate's Degree in Financial Management preferredExperience1+ years of medical office experience preferred1+ years of financial counseling preferredKnowledge, Skills and AbilitiesStrong problem solving and analytical skills and proactive initiativeAbility to work both independently and as part of a teamAbility to maintain confidentialityStrong communication and customer service skillsProficiency with Microsoft OfficeStrong understanding of medical terminology as well as ICD-9 and CPT codesWorking Schedule:Onsite at Newton Wellesley Hospital main campus: 2014 Washington Street, Newton, MAAdditional Job Details (if applicable)Remote Type: OnsiteWork Location: 2014 Washington StreetScheduled Weekly Hours: 40Employee Type: RegularWork Shift: Day (United States of America)Pay Range: $19.81 - $28.30/HourlyGrade: 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Worksite address
newton, MA, 02458, US
Who can apply
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