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Job description
General Manager – Des Moines, IA
Clean Response, the Twin Cities’ premier independent restoration contractor, has an opportunity for our newest expansion in the Des Moines, IA market!
We are looking for a dedicated and driven professional whoacts with integrity, values the importance of being a team player, and strives for excellence in all that they do.We are seeking a General Manager that can take a hands‑on approach to lead day‑to‑day operations for a fast‑paced restoration business. This role is ideal for someone who can balance big‑picture thinking with rolling up their sleeves to get things done. You’ll oversee operations, drive financial performance, lead a strong team, and help scale the business.
Operations Leadership
Oversee daily operations across mitigation, cleaning, and reconstruction
Ensure projects run efficiently, safely, and on schedule
Track and improve key metrics like cycle times, margins, and customer satisfaction
Implement systems and processes to support growth
Manage water, mold, fire, and storm damage projects from start to finish.
Schedule crews and coordinate subcontractors when needed.
Maintain excellent communication with customers, insurance adjusters, and property managers.
Estimate jobs and prepare project documentation.
Ensure compliance with IICRC standards and company procedures.
Recruit, train, and mentor field personnel.
Help grow the business through exceptional customer service and operational excellence.
Financial Oversight
Manage budgets, forecasting, and overall financial performance
Improve job costing and ensure projects hit margin goals
Report on performance and identify areas for improvement
Team Leadership
Start up the new office and hire team
Lead and develop department managers and staff
Build a culture of accountability, teamwork, and customer focused
Support hiring, retention, and employee development
Growth & Strategy
Partner with ownership and C‑suite on business growth and expansion plans
Identify opportunities to improve operations and increase revenue
Build relationships with clients, vendors, and referral partners
Customer Experience
Ensure a high level of service across all projects
Maintain a strong reputation within the community
What We’re Looking For
5-7+ years of leadership experience in restoration, construction, or related industry
Familiarity with Des Moines restoration marked and strong relationships with industry stakeholders.
Experience leading teams in a fast-paced environment
Solid communication and problem-solving skills
Ability to drive results while building a strong team culture
Restoration industry experience required.
Management or supervisory experience required.
IICRC Certifications (WRT, ASD, AMRT, FSRT, etc.) strongly preferred.
Xactimate experience is a plus.
Ability to manage multiple projects simultaneously.
Excellent communication and organizational skills.
Valid driver’s license with a clean driving record.
Ability to lift 50+ pounds.
Preferred:
Degree in Business, Construction Management, or related field
Schedule & Work Environment
Full-time, on‑site role
Occasional after‑hours availability for emergency response situations
Fast‑paced, team‑oriented environment
Benefits:
Medical insurance
Dental insurance
Paid time off
Retirement plan
Vision insurance
Clean Response provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
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Worksite address
des moines, IA, 50319, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.