This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Forefront is dedicated to enhancing lives through exceptional culinary and support services. As a leader on our team, you play a vital role in driving operational success within a healthcare environment. Through our core values Tenacity, Integrity, Creativity, Service Excellence, Safety, and Caring, you will lead teams, ensure high-quality service delivery, and help create a clean, safe, and healing environment for all.
If you are passionate about leading people, developing teams, and making a meaningful impact, we invite you to join us.
Why You’ll Love Leading With Us
Supportive Culture: Collaborate with a leadership team that values input, accountability, and continuous improvement
Growth-Focused: Access to leadership development, Lean Six Sigma opportunities, and career advancement pathways
Comprehensive Benefits: Medical, dental, vision, life insurance, 401(k), pet insurance, and unlimited PTO
Salary: $100,000 - $120,000
The General Manager is the senior on-site leader responsible for the overall performance, culture, and operational success of a Forefront-managed community or account. This role has full accountability for financial performance, client satisfaction, team engagement, compliance, and service excellence across culinary and support services.
The GM serves as the primary client partner, strategic leader, and operational driver, ensuring Forefront delivers an exceptional resident, patient, or customer experience while meeting all contractual, financial, and quality objectives.
This is a hands-on leadership role that balances strategic oversight with daily operation execution.
Essential Functions And Duties
Operations Leadership
Direct daily culinary and dining operations to ensure consistent quality, service, and presentation
Oversee production, service flow, and staffing across all meal periods
Implement company standards, recipes, and hospitality programs
Maintain a safe, clean, and organized kitchen and dining environment
Financial Management
Manage P&L performance including food cost, labor, and operating expenses
Develop budgets, forecasts, and corrective action plans
Oversee purchasing, inventory controls, and vendor relationships
Analyze financial reports and drive continuous improvement
Team Leadership
Recruit, hire, train, and develop culinary and service teams
Conduct coaching, performance management, and succession planning
Build a culture of accountability, engagement, and hospitality
Ensure effective scheduling and labor productivity
Culinary & Menu Management
Lead menu development aligned with client expectations and wellness initiatives
Ensure recipe adherence, portion control, and food quality
Collaborate with Registered Dietitians on therapeutic and specialized diets
Drive innovation, seasonal programming, and resident engagement
Client & Resident Relations
Serve as primary liaison with client leadership and residents
Participate in food committees and resident feedback forums
Lead service recovery and satisfaction initiatives
Support marketing events and community functions
Compliance & Safety
Ensure compliance with HACCP, OSHA, ServSafe, and state regulations
Oversee sanitation, allergy management, and infection control
Conduct audits and maintain required documentation
Strategic Growth
Support new business surveys and contract retention
Lead training and rollout of corporate initiatives
Monitor trends and implement best practices
Travel
Occasional travel for company meetings by car and/or plane may be required
General Responsibility As Required For Position
Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
Attends department meetings as required.
Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
Completes mandatory training and competencies annually.
AAP/EEO Statement
Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.
Other Duties As Assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job duties, tasks, responsibilities, and activities may change from time to time.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.