About this opportunity
Hitched lists this General Manager opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The General Manager of Hitched’s Washington, D.C. showroom leads daily operations, drives sales performance, and ensures an exceptional client experience. This hands‑on leadership role oversees and develops a team of jewelry sales associates, leads engagement ring and wedding band appointments, and partners with company leadership to increase bookings and achieve showroom goals. The General Manager also serves as the primary liaison between showroom clients and our headquarters production team, ensuring clear communication and consistent project oversight from order placement through delivery. This position offers the opportunity to lead a key market and directly contribute to the growth of a modern bridal fine jewelry brand.
PAY
$75,000+ with commission and bonus opportunities.
Essential Functions
Hire and train showroom staff
Manage team scheduling and maximize productivity
Manage team expenses and showroom budget
Meet directly with engagement customers and other high-end clientele
Meet or exceed sales goals and KPIs outlined by upper management
CRM management, pipeline management and deal forecasting
Assist the operations team with order and inventory management
Create sales orders and complete cost of goods reporting
Generally, showcase a strong understanding of business fundamentals
Maintain a clean, sanitized, and organized showroom floor and storage room
Show leadership ability and capacity for growth beyond the showroom manager role
Perform other internal and showroom duties as needed
YOU ARE
A passionate advocate of the Hitched brand
Experienced in sales, customer service and retail management
Experienced in resolving unsatisfied customer issues or misunderstandings
Experienced in face‑to‑face, phone, and email communication etiquette
Experienced with Google Suite and comfortable with learning new software
Able to demonstrate a track record of improving sales figures and other KPIs
Knowledgeable of community events and other local happenings
Someone who can work independently and bring new ideas to the table
Available to work evenings and weekends on a full‑time basis
Willing to go above and beyond to ensure goals are met
WE OFFER
Competitive pay and monthly bonus
Paid time off and sick leave
Medical, dental and vision
401(k)
System and sales training
Jewelry education & training
Positive & safe work environment
Opportunity to grow within the company
Fully stocked kitchen with snacks & beverages
Quarterly company‑paid team events
Hitched is closed 12/24 - 1/1 every year
Hitched employees can purchase jewelry at cost
Hitched is an equal‑opportunity employer
About Hitched
Hitched was founded by husband and wife, Chris and Stephanie Sammons, in 2018 as a way to provide couples with the convenience and affordability they found lacking at traditional jewelry stores. Our mission at Hitched is to provide our customers with a shopping experience that embodies everything a wedding band symbolizes - love, trust, partnership, and forever. Not only do we want you to love your ring, but we want you to love the process of shopping for it - which means trusting whom you are buying from and having the support you need while making one of the most special purchases of your life. We strive to form a lasting partnership with each and every one of our customers. From our thorough educational resources to our excellent customer service and lifetime warranty, we're here for you for the big day and forever after. In 2025, Hitched ranked #1,679 on the Inc. 5,000 list of fastest growing private companies in America.
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.