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Job description
The Ritz-Carlton Yacht Collection in Fort Lauderdale seeks a Director of Guest Engagement & CRM Strategy to elevate guest experiences through strategic engagement. You will lead innovative outreach approaches, ensuring personalized, insightful interactions that enhance conversion and brand perception.
The ideal candidate will have extensive experience in luxury environments, proven leadership skills, and expertise in clienteling and CRM systems like Salesforce. This full-time role combines data-driven insights with a passion for service excellence.
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Worksite address
fort lauderdale, FL, 33336, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.