About this opportunity
Duly Health and Care lists this Healthcare Experience & Automation Analyst opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Duly Health and Care in Downers Grove, IL seeks an Automation and Experience Analyst to optimize call center operations with AI-driven tools, improve patient access, and drive physician satisfaction. You will own platform capabilities, work with Epic workflows, and build Five9 dashboards.
Role requires collaboration across clinical and IT teams, experience with Five9 and Epic systems, and a focus on data-driven improvement and training for staff.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.