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Job description
Position: Operations Manager
Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113
Schedule: Monday through Friday, 8:00 AM – 5:00 PM (sometimes weekends and before and after hours as needed)
Direct Reports: 8 to 10 Admin Employees
Position Summary:
This position will oversee and manage the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census. Bilingual preferred but not required.
Ideal Candidates for this role will have these traits :
Tech savvy
Great communication
Multitasking
Works well under pressure
Has leadership experience
Performance driven
Experienced with Microsoft Office
Customer service
Fast paced
>> We offer our team the best
Medical, Dental and Vision Benefits
Continued Education
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Provides oversight to ensure the branch is operating in compliance with all company and contractual requirements
Assists in census and revenue growth by executing effective service delivery of care plans
Helps recruitment, orientation, training and retention of branch and office support staff
Provides direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately
Facilitates team meetings as needed
Evaluates skills of the administrative staff annually and conduct additional training and counseling as needed
Maintains relationships with all referral sources and conduct community outreach and/or attend employee recruitment events
Develops and executes processes to ensure clients are receiving services as authorized
Prepares and presents weekly/monthly progress reports to Agency Director and Regional Director
Troubleshoots and resolve customers' concerns and grievances
Processes payroll and billing as needed
Position Requirements & Competencies:
Bachelor's Degree preferred
3 -5 years' experience in health care; some experience in home care, home health, or private duty is preferred
2+ years of supervisory/management experience
Demonstrated ability to drive census/revenue growth and develop business
Experience conducting training sessions, and/or meetings with administrative and direct service staff in group settings or individually
Computer proficiency -- MS Office and HRIS
Organizational skills and ability to meet deadlines in a fast paced environment
Must have valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch's service area
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 11876 to
#ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:
Worksite address
albuquerque, NM, 87113, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.