About this opportunity
Lutheran Child and Family Services of IN/KY lists this Housing Coordinator opportunity in indianapolis, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Housing Coordinator
Program: Pando Permanent Supportive Housing (PSH)
Location: Indianapolis, IN
$25/hour | Full-Time | On-Site
About Lutheran Child and Family Services (LCFS)
Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a nonprofit social service organization founded in 1883. We provide residential and community-based services to children, families, and individuals across Indiana and Kentucky.
Guided by our mission— Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support —LCFS partners with individuals and communities to promote safety, stability, and long-term self-sufficiency.
Learn more at __ .
_ Position Overview _
The Housing Coordinator provides operational leadership for LCFS’s 30-unit Permanent Supportive Housing (PSH) program . This role oversees program operations, ensures compliance with HUD , Continuum of Care (CoC) , and Housing First standards, and supports a trauma-informed, culturally responsive housing environment.
The Housing Coordinator supervises housing staff, supports resident engagement and services, manages partnerships, and ensures the program operates effectively, compliantly, and in alignment with LCFS’s mission.
This role is ideal for a housing professional who can balance program oversight, staff leadership, compliance accountability, and resident-centered care .
_ What Success Looks Like in This Role _
Within your first 90 days, you will:
Ensure PSH operations align with HUD, CoC, and Housing First requirements
Maintain accurate program oversight, reporting, and compliance readiness
Supervise and support housing staff with clear expectations and coaching
Foster a stable, respectful, and trauma-informed housing environment
Strengthen partnerships with property management and service providers
_ Core Responsibilities _
** Program Compliance & Oversight **
Ensure compliance with HUD , CoC , and PSH standards
Oversee audits, monitoring, reporting, and documentation requirements
Ensure accurate and timely data entry and reporting in HMIS/ETO
Monitor program performance and address compliance gaps proactively
** Resident Support & Engagement **
Oversee intake, orientation, and ongoing resident engagement
Support resident goal-setting, life skills activities, and tenant councils
Ensure services align with Housing First and trauma-informed practices
Respond to resident concerns and support crisis response as needed
** Partnership & Community Collaboration **
Serve as liaison with property management, service providers, and community partners
Coordinate services that support housing stability and resident success
Represent the program in community meetings and collaborative spaces
** Staff Supervision & Program Operations **
Supervise housing program staff, interns, and volunteers
Provide coaching, performance feedback, and workload coordination
Oversee scheduling, facility use, and operational workflows
Track program budgets and support fiscal responsibility
** Program Development & Advancement **
Contribute to program development, grant reporting, and continuous improvement
Support initiatives that expand housing access and supportive services
Assist leadership with planning, evaluation, and strategic growth
** Required Skills & Capabilities **
Strong leadership, organizational, and supervisory skills
Ability to manage program operations, compliance, and staff oversight
Knowledge of HUD CoC , Housing First , and PSH principles
Experience working with HMIS or similar data systems (or willingness to learn)
Strong communication skills with residents, staff, and partners
Ability to exercise sound judgment and manage sensitive situations
_ Minimum Qualifications _
Minimum 2 years of experience in supportive housing, homeless services, or case management
Demonstrated experience with program compliance and coordination
_ Nice-to-Have Qualifications _
Bachelor’s degree in Social Work, Human Services, or a related field
Experience working with chronically homeless populations or co-occurring disorders
Familiarity with the Indianapolis Continuum of Care and local service networks
Bilingual abilities
_ Education & Requirements _
Ability to pass background checks per LCFS policy
Ability to work on-site at Pando Aspen Grove and LCFS offices
Flexibility to work occasional evenings or weekends to support residents or respond to emergencies
_ Why You’ll Love Working With Us _
Competitive compensation commensurate with experience
Health, dental, vision, and retirement benefits
Professional development and leadership growth opportunities
A mission-driven environment where your leadership directly impacts housing stability
Ready to Lead and Make an Impact?
If you’re a housing professional ready to lead a PSH program with purpose, structure, and compassion, we encourage you to apply and help us build safe, stable, and thriving communities.
Worksite address
indianapolis, IN, 46262, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.