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Blue Shield of CA

Hybrid Director, Government Markets Customer Experience

redding, CA

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About this opportunity

Blue Shield of CA lists this Hybrid Director, Government Markets Customer Experience opportunity in redding, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Blue Shield of California seeks a Director of Government Markets Customer Experience to lead frontline agents, supervisors, and managers. The role reports to the Sr. Director and ensures every member interaction reflects our commitment to high-quality service and accessible healthcare.

We value strategic thinking, accountability, and continuous improvement, with a hybrid in-office model—two days on site—and opportunities for professional growth.

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Worksite address

redding, CA, 96001, US

Who can apply

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