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Job description
Insight Global is seeking an IT Technician to join a client in the San Francisco area. You will provide internal network support and general IT assistance within a dynamic, museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).
Key Responsibilities:
Network & Connectivity Support
Provide printer and internet support
Respond to support tickets and resolve technical issues
Deliver excellent customer service through direct interaction with staff
Provide onsite support three days per week (Tuesday–Thursday)
Password & Account Management
Reset passwords and troubleshoot login issues
Assist with account access problems
Inventory & Hardware Management
Track and manage hardware inventory
Perform light helpdesk tasks, including basic troubleshooting for Windows systems
Required Skills & Experience
2+ years of experience in IT support or helpdesk roles
Strong troubleshooting skills for network and hardware issues
Excellent communication and customer service abilities
Ability to work onsite as scheduled
Compensation:
$25.00/hr – $27.00/hr (Base pay range). Exact compensation may vary based on factors such as skills, experience, and education.
Benefits:
Benefit packages start on the 31st day of employment and include medical, dental, and vision insurance, HSA, FSA, DCFSA options, and a 401(k) retirement plan with employer matching. Employees receive paid sick leave and/or other paid time off as provided by applicable law.
Seniority level:
Associate
Employment type:
Contract
Job function:
Information Technology
Industries:
IT System Operations and Maintenance
Location:
San Francisco, CA
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.