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Job description
This Is Not Just Another Phone Sales JobEvery day, homeowners get an estimate from Beyond Wow and don't move forward — not because they don't need the work, but because life got in the way, they got busy, or no one followed up.That's where you come in.At Beyond Wow Plumbing, you'll call homeowners who already know us, already had us in their home, and already need the work done. Your job is to reconnect, rebuild trust, answer the questions holding them back, and help them say yes — turning missed estimates into booked jobs and won revenue.Beyond Wow is building a team of Gold Collar professionals who want more than a paycheck. We're looking for a driven closer who takes ownership, loves the phone, and gets a thrill out of turning a "not right now" into a "let's do it."If you're looking for a place to coast, make a few calls, and collect a paycheck, this probably isn't the right fit.If you're a competitor who wants to win, grow, help people, and control your own income — keep reading.Who We AreFounded in 1980, Beyond Wow Plumbing has served Central Texas families with one mission: deliver a WOW experience, every time.We're a family-owned company built on integrity, professionalism, and exceptional service — and we've got the track record to prove it. We've held a BBB A+ accreditation for more than 30 consecutive years, one of the longest unbroken records around, and we've served over 250,000 homeowners across the greater Austin area. That kind of trust doesn't happen by accident. It happens because we do things the right way and treat people with respect, one job at a time.But what truly sets us apart isn't just how we serve our customers — it's how we invest in our team. We believe great companies are built by great people, and we're committed to helping our people grow personally and professionally. When you join Beyond Wow, you join a team that celebrates wins, supports one another, and creates real opportunities for long-term success.Our Core ValuesGROWTH — Grow or Die. We invest in ourselves and each other. We never stop learning. We pursue mastery and seek coaching. We get better at our skills, mindset, and leadership every day.DISCIPLINE — Do The Work. We do what we say, when we say. Consistency creates champions. We hold the standard when no one's watching. We choose the hard right over the easy wrong.FOCUS — Lock In. We know the mission and stay on it. We finish what we start before chasing the next thing. We spend our time and energy on what creates impact.EXCELLENCE — Be The Best. Good enough is never good enough — we raise the standard. We go beyond expectations on every call. We treat every interaction like it carries our name, because it does.OWNERSHIP — Own It. We own our outcomes. No excuses, only solutions. We take responsibility and follow through on commitments. We solve problems.RESULTS — Win. Activity is not results. We finish what we start. We measure what matters and move the number. We turn effort into outcomes for the customer, the team, and the business.What You'll DoAs an Inside Sales Representative, you'll be the person who makes sure no opportunity slips through the cracks. You'll:Call homeowners with open, unsold estimates and close them over the phoneRebuild rapport and trust with customers who've already met our teamUncover the real reasons a job didn't move forward and solve themEducate homeowners on their options and guide them to the right decisionFollow up consistently and persistently until you get a yes or a firm noHit and exceed daily, weekly, and monthly sales goalsWork leads that didn't sell in the field and turn them into booked revenueKeep our CRM accurate with complete notes, next steps, and follow-up datesCoordinate with the field team and dispatch to schedule the workGet customers excited about Beyond Wow and generate referralsEvery call is an opportunity to recover revenue, help a family solve a real problem, and deliver a true WOW experience.Who Thrives HereYou will thrive at Beyond Wow if you:Love the phone and aren't afraid to follow up (again and again)Know how to build trust fast and closeTake ownership of your numbersAre competitive and motivated by hitting goalsHave a growth mindset and are coachableStay organized and disciplined with your follow-upAre persistent without being pushyGenuinely enjoy helping people solve problemsWant unlimited income potentialWant a career, not just a jobYou will struggle here if you:Hate the phone or take "no" personallyAvoid accountability or hide from your numbersResist feedback and coachingPrefer excuses over solutionsDo the minimum and wait for leads to close themselvesLack urgency, discipline, or follow-throughWhat We OfferUncapped commission on the jobs you closeWeekly payWarm leads — you're calling people who already know us, not cold prospectingPaid training and a proven sales processOngoing coaching and professional developmentMedical coverage, HSA, paid life insurancePaid Time Off and paid holidaysCross-training and clear advancement opportunitiesQuarterly company events and an incredible team cultureRequirementsA track record of success in sales (any industry — phone sales a plus)Strong communication and rapport-building skillsComfort and confidence on the phoneCoachability and a commitment to continuous improvementStrong organizational skills and CRM disciplineAbility to stay positive and persistent through a full call volumeServiceTitan experience a plus, but not requiredHigh school diploma or equivalentSchedule & LocationSchedule 9:00 AM – 6:00 PM, Mon–FriIn-office at our Taylor, TX officeFinal QuestionAre you looking for a job? Or are you looking for an opportunity to use your sales skills to recover real revenue, control your own income, and build a career with a team that lives by Growth, Focus, Discipline, Excellence, Ownership, and Results?If that sounds like you, we'd love to meet you.
Worksite address
taylor, TX, 76574, US
Who can apply
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