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Job description
Compensation: (pay rate or salary range)
We are seeking an experienced and resident-focused Food Service Director to lead our Dining Services department.
In this role, you will oversee the day-to-day operations of the community's dining program, including menu planning, food quality, staffing, sanitation, budgeting, purchasing, resident satisfaction, and regulatory compliance.
We are looking for a hands-on leader who understands that dining is a major part of the resident experience and can balance hospitality, food safety, team leadership, and operational discipline.
What You'll Do
Oversee all daily Dining Services operations
Lead, supervise, schedule, and support cooks, servers, dishwashers, and other dining team members
Ensure meals are prepared and served on time and meet quality, presentation, and temperature standards
Plan and maintain menus that support resident preferences, nutritional needs, and dietary requirements
Coordinate with nursing and Wellness teams regarding resident diets, allergies, texture modifications, and other dining needs
Monitor resident satisfaction and respond promptly to dining concerns or feedback
Develop and implement special menus, holiday meals, and resident dining events
Maintain appropriate food inventory and control ordering, receiving, storage, and rotation of supplies
Manage food and labor costs within established budget expectations
Review invoices, purchasing activity, and vendor performance
Maintain accurate records related to food service operations, sanitation, inventory, and regulatory requirements
Ensure proper food storage, labeling, dating, preparation, and handling practices
Maintain compliance with food safety, sanitation, infection-control, and workplace-safety requirements
Perform regular kitchen, dining room, storage, and equipment inspections
Ensure kitchen and dining areas are clean, safe, organized, and well maintained
Coordinate equipment maintenance and repairs as needed
Recruit, interview, train, coach, and develop Dining Services team members
Conduct orientation, ongoing training, and competency reviews
Address attendance, performance, and conduct concerns in partnership with community leadership
Promote strong teamwork between Dining Services and other community departments
Support resident events, marketing events, tours, and community programs involving food service
Participate in leadership meetings and provide updates on dining operations, staffing, resident satisfaction, and budget performance
Maintain resident privacy, dignity, preferences, and confidentiality
Complete additional duties as assigned
What We're Looking For
Previous food service management experience in assisted living, senior living, healthcare, hospitality, restaurant, or institutional dining
Strong knowledge of food preparation, sanitation, food safety, and kitchen operations
Experience supervising and scheduling employees
Ability to manage food cost, labor cost, inventory, purchasing, and budgeting
Strong leadership, organization, and problem-solving skills
Ability to balance hospitality and customer service with operational expectations
Ability to communicate professionally and effectively with residents, families, employees, vendors, and community leadership
Ability to communicate clearly and effectively in English, verbally and in writing, as required to manage staff, understand dietary instructions, maintain documentation, and respond during emergencies
Experience working with older adults is preferred
Experience with modified diets, allergies, texture-modified foods, or healthcare dining is preferred
Comfortable using basic computer systems, scheduling tools, email, and purchasing or food-service software
Dependable attendance and ability to respond to operational needs when required
Ability to stand, walk, bend, reach, and remain active throughout the workday
Ability to safely lift and carry up to (physical requirement) pounds
Ability to successfully complete required background checks, health screenings, and employment requirements
Food Safety and Certification Requirements
Must maintain all food-safety certifications required by the state, local jurisdiction, and community
ServSafe Manager certification or equivalent is preferred and may be required based on applicable regulations
Must ensure Dining Services staff complete all required food-safety, sanitation, allergen, infection-control, and workplace-safety training
Must maintain required inspection, sanitation, temperature, cleaning, and food-storage records
Must remain current on applicable health department and assisted living food-service requirements
Benefits
Medical insurance for eligible employees
Dental insurance
Vision insurance
Life insurance
Paid time off for eligible employees
401(k)
401(k) matching
Employee assistance program
Employee referral program
Paid training
Retention incentives
Flexible scheduling where available
Supportive and team-oriented work environment
Meaningful work serving older adults
Dining is an important part of the resident experience. We are looking for a Food Service Director who takes pride in building a strong team, maintaining high standards, and creating meals and dining experiences residents genuinely enjoy.
We are an equal opportunity employer.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.