About this opportunity
Andersen Corporation lists this IT Support Team Lead – Salesforce & SQL opportunity in saint paul, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Andersen Corporation in Saint Paul, MN seeks an Experienced IT Support Supervisor to oversee Level 2 service for Salesforce, iOS, and SQL apps, ensuring timely ticket resolution and strong customer experience. You will coach staff, analyze metrics, and drive improvements across multi-channel support.
The role emphasizes leadership, collaboration with IT and business partners, and improving first-time fix rates while maintaining service levels and quality standards.
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Worksite address
saint paul, MN, 55199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.