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The People Concern

LEAD Case Manager - Campion

santa monica, CA

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About this opportunity

The People Concern lists this LEAD Case Manager - Campion opportunity in santa monica, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Role : LEAD Case Manager

Reports to : Assistant Director LEAD

Program : 1602-DHS ODR

Department : Outreach

Location : Campion - th Street, Santa Monica, CA 90404

Setting : 100% Onsite

Schedule : Monday - Friday, 8:00am - 4:30pm

Status : Full-time/Non-Exempt/Non-Management

Benefits : Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings : 1

Summary:

With the support of and in partnership with the LEAD team, Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals, and is responsible for identifying, engaging and providing support to homeless clients referred from the LAPD Pacific division, including aftercare services and follow up support, once housed. The goal of LEAD is to connect with clients experiencing frequent contacts with police due to their homeless status and enroll them in services to prevent entry to the jail and criminal justice system. The Case Manager provides information and support for program members, and assists members in linking to a variety of resources and services as needed. The Senior Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.

Essential Duties and Responsibilities:

Identify, engage, and provide support to clients in the LEAD program living on the streets in Pacific Division, targeting those clients who are vulnerable due to medical, psychiatric, or addiction needs.

Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition

Work collaboratively as a team to identify appropriate services, taking into account each individual's physical and cognitive needs

Provide case management and aftercare/follow-up services to clients placed in permanent housing

Report all statistics and updates for reporting purposes

Provide initial contact, needs assessment, information, education and referrals to the homeless

Provide case management, basic services, and advocacy for clients

Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.)

Develop effective, trusting relationships with clients that facilitate provision of services

Work in collaboration with LEAD ODR team members and outside agency staff to connect clients to appropriate services

Maintain and record accurate electronic records, client files, and statistical information

Attend all staff meetings, trainings and retreats

Participate in OWG and other community meetings as assigned.

Qualifications: High School Diploma or GED or Equivalent

Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.

Willing and able to transport Clients in your personal vehicle.

Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence)

Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers

Working knowledge of LA County agencies serving the homeless

Excellent human relations/communication skills; ability to act in professional manner regardless of circumstances

Skilled in non-violent crisis intervention

Ability to self-motivate and organize time effectively and efficiently

Computer literate; able to use computerized database system for information management

Passion for working with the population served

Ability to work as part of an interdisciplinary team

Preferred Qualifications Bachelor's degree; or a minimum two (2) years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.

Work Environment: Combination of field and office environment.

Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

On occasion walk or drive to different local sites.

Will necessitate working in busy and loud environments.

Will be exposed to elements like cold, heat, dust, noise and odor.

May need to bend, stoop, twist, and sit throughout the day.

EXPECTED BEHAVIORS OF ALL STAFF

Act as a role model

Demonstrate a sense of responsibility

Continuously learn and improve

Acknowledge your own areas of improvement

Hear and provide honest, specific and direct feedback

Create an environment where everyone is welcomed valued and respected

Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Voluntary Pet Insurance

Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Worksite address

santa monica, CA, 90403, US

Who can apply

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