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Firstshift AI

Lead Forward Deployed Engineer

indianapolis, IN

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About this opportunity

Firstshift AI lists this Lead Forward Deployed Engineer opportunity in indianapolis, Indiana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

πŸš€ We're hiring: Lead Forward Deployed Engineer @ Firstshift AI

Supply chains are still run on spreadsheets, static reports, and planning tools built for a world that no longer moves this fast. We're changing that.

Firstshift is building the AI-native supply chain planning and decision intelligence platform β€” powered by our Supply Chain Canvas, a collaborative workspace where planners visualize their entire network, run scenarios, and act on optimization + generative AI recommendations in real time.

We're looking for a Lead Forward Deployed Engineer to own our most strategic customer deployments end to end β€” from messy real-world data to production-grade solutions live on the Supply Chain Canvas.

This is a rare role for someone who genuinely sits at the intersection of: Operations research & optimization (LP/MILP, heuristics, solvers) Data science & ML/forecasting (demand sensing, time series, production ML) Generative AI (LLM copilots, RAG, agentic workflows β€” built directly into the Supply Chain Canvas) Supply chain domain depth (demand planning, inventory, S&OP/IBP, network design)

What you'll do: β€’ Lead technical delivery for our most strategic enterprise customers, from discovery to go-live β€’ Build optimization + ML models and turn them into scenarios and recommendations inside the Supply Chain Canvas β€’ Ship GenAI-powered features β€” natural-language querying, agentic workflows, automated root-cause narratives β€’ Work directly with customer supply chain and IT leaders as a trusted technical advisor β€’ Lead and mentor a small team of forward deployed engineers β€’ Shape our product roadmap based on what you see in the field β€’ Represent Firstshift as a technical voice in the AI x supply chain space

What we're looking for: β€’ 7+ years across OR, data science, ML engineering, or supply chain analytics, with real customer-facing/FDE experience β€’ Hands-on optimization skills (Gurobi/CPLEX/OR-Tools) and production ML/forecasting experience β€’ Practical GenAI chops β€” building with LLMs, RAG, agentic workflows, prompt engineering β€’ Deep supply chain domain knowledge and comfort integrating with ERP/planning systems (SAP, Oracle, Kinaxis, o9) β€’ A track record of leading technical work and communicating it to executives β€’ Excitement about doing all of the above at an early-stage, high-growth startup

If you've been waiting for a role where OR + ML + GenAI + supply chain actually come together β€” and where your work ships directly into customers' hands β€” let's talk.

Apply or DM me directly β€”

#Hiring #SupplyChain #OperationsResearch #DataScience #MachineLearning #GenerativeAI #ForwardDeployedEngineer #AI #SupplyChainAI #Startups

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