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Job description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As a Principal Consultant for Azure solutions, you will be leading medium-scale client engagements and complex project delivery. This position will focus on assisting with solution architecture and design, technical leadership and mentoring, with expertise in Azure, DevOps, and Agile methodologies.
What You'll Be Doing
Leading medium-scale technical requirements elicitation, design, and scoping discussions internally and/or with existing and potential clients
Decomposing medium-scale requirements/user stories into tasks, and accurately estimating the effort for themselves or others to complete those tasks
Delegating technical tasks to other team members for multi-workstream projects of medium scale and moderate complexity
Leading and driving projects, including both on- and off-shore resources
Identifying problems independently and demonstrating proactive ownership of their solution, veting and evaluating others’ proposed solutions, and delegating ownership to others where appropriate
Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership
Collaborating with the project team and internal leadership on potential solutions and mitigation approaches, and participating in the related client communication
Demonstrating a proven, repeatable track record of successful medium-scale project delivery
Monitoring other consultants’ completion of tasks, helping other consultants eliminate or work around impediments, and identifying additional work for others
Assisting in winning and/or extending business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making
Advising clients in an atmosphere of partnership at the primary stakeholder level
Proactively guiding and consulting technical and non-technical project-level client stakeholders on technical concepts or design implications
Presenting to clients in a business-focused, impactful, and persuasive manner
What You'll Bring to the Role
5+ years of experience with Agile deliveryandis adaptable asrequiredto methodologies within the client environment
5+ years’ experience leading consulting projects for large clients with three or more of the following types of projects, and is considered a go-to source of knowledge for others: Azure Compute (PaaS & Containers)
Data Stores: Fit-for-purpose selection
Messaging & Events
API Design & Management
Integration & APIs
AI & Search
SDLC/DevOps/Platform Engineering
Performance & Scalability/Reliability & Release
Identity & Access (Application-centric)
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.